A:AnswerTo better answer your question, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. Lauren@GEAppliances
A:AnswerWe encourage you to consider our pedestal model - GFP1528SNWW. The pedestal measures 16" H x 28" W x 28 7/8" D. With the pedestal the overall height will be approximately 56". -Vikki@GEAppliances
A:AnswerThe Water Factor (WF or iWF) is the number of gallons per cycle per cubic foot that the washer uses. The lower the water factor, the more efficient the washer is. The iWF for this model is 3. Energy Star uses Combined Energy Factor (CEF) to compare the energy efficiency of gas and electric clothes dryers in pounds per kWh. The higher the value, the more efficient the dryer is. The CEF for dryer model GFD55ESS is 3.93. -Vikki@GEAppliances
A:AnswerThis washer has a Detergent Timed Flow Through dispenser. If you'd like, you can view more on this on page 16 of the Use and Care manual on our GE Appliances website. -Kacie@GEAppliances
A:AnswerThis model has a belt and pulley system where one belt runs from the motor to the tub. The same belt is used for agitating and spinning the tub.
A:AnswerYou can schedule service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed.
A:AnswerWe appreciate your interest in our GE Appliances. Typically, our appliances won't stack with other brands. In order to be sure, we recommend checking with Kenmore to get the dimensions and the stack rack part number.
A:AnswerThe temperature for the "Extra Hot" cycle should be 141 degrees F. This can be dependent on the temperature of the inlet water and the climate you're in. If you believe your washer is not performing properly, please schedule service by calling 833-426-3393.
A:AnswerWe encourage you to review the cleaning instructions in the Use and Care Manual for proper cleaning procedures. You can locate the cleaning instructions starting on page 20 of the Use and Care Manual, which is located in the "From the Manufacturer" section of this product page.
A:AnswerYou will use the leveling legs of this washer to ensure that it is level. If you'd like, you can view the full instructions for this on page 22 of the Use and Care manual on the product page.
A:AnswerThe More Water wash option is not available during the Normal cycle. It is available during the following cycles: Delicates, Towels, Bulky, Quick, Whites, Rinse and Spin, Cold Wash, Power Clean, and certain Downloaded Cycles. For full details, see page 9 of the Owner’s Manual which can be viewed at the bottom of the Features tab on the Best Buy website.
A:AnswerFor all your service needs, we recommend calling Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired.
A:AnswerYou need to adjust the four feet on the bottom of the washer to get it level. It must be way out of level if it's moving around that much. Put your hands on the front two corners of the washers and try to move or rock it. You will find that it wobbles a lot if it's unlevel.
A:AnswerYes it does. All you have to do is press the extra rinse button on the key pad if you want the extra spin cycle. It's that simple. If not, don't press it.
A:AnswerTakes about 15 to 20 minutes, but common household tools can do the job. There is a step by step instructions and it’s fairly straight forward.