Questions & Answers

Q: QuestionDoes the Stacking Kit GFA28KITN add anything to the total height of the washer-dryer combo?

Asked 4 years ago by Mithlorin.

This question was asked about the related product: GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue

• A:Answer Hello Mithlorin, We appreciate you reaching out and are happy to answer your question. The stacking kit itself will not add towards to total height of the washer/dryer combo. Once the units are stacked, the total height will be 79-1/2". If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhere is this item manufactured?

Asked 4 years ago by BH23.

• A:Answer Hello BH23 - Thank you for your interest in the washer GFW850SSNWW; we re glad to assist. GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. While we are unable to supply you with the location; however, we can confirm whether the product was Made in the USA or Globally. This washer is made Globally. Thanks for checking. Olga

  Answered 4 years ago by GE Answers

  
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Q: QuestionWill the13 inch tall pedestals from my older GE Adora washer and dryer fit this model? They appear to use the same mounting system.

Asked 5 years ago by John.

• A:Answer Hello John, Thanks for reaching out. Great question. An older pedestal will not fit this model. The only pedestal that is made for this washer is model GFP1528SNWW. We do hope this helps. Best wishes. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat is the dryer that goes with this particular model ?

Asked 5 years ago by Faridi.

• A:Answer Hello Faridi, Thanks so much for reaching out. We're happy to assist you. The dryers that go with this model are GFD85ESSNWW (electric)/GFD85GSSNWW (gas). We hope this helps. Best wishes. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWe previously had whirlpool duet’s. When I had upgraded to the newest model, it was hard to wash rugs as the load would be off balance. My older duets had no problem washing a load of rugs. How does this GE Model do when washing a load of rugs?

Asked 5 years ago by Stewie.

• A:Answer Hello Stewie, Thanks so much for reaching out. We're happy to answer your question. This washer can handle a load of bulky items. We recommend following the washing instructions on the rugs when preparing to clean them and not to overload the washer. The dry weight of the load should not be more than 16 pounds. We hope this helps. Best wishes. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan the height of the washer be adjusted, if let's say my clearance is 39 inches?? I see that the product height is listed at 39 and 3/4.

Asked 5 years ago by Specs.

• A:Answer I don't believe its adjustable. Theres no legs that can be removed or added unless you bought the stand.

  Answered 5 years ago by Lm36Verified Purchase

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Q: QuestionAny recommendations for a drain pan that fits this washer AND has a hole on a side edge for a wall drain (as opposed to one on the floor)?

Asked 5 years ago by DrainpansFML.

This question was asked about the related product: GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue

• A:Answer Hi there, thanks for reaching out! If you're needing a drain pan for this unit, you can take a look at either of these part numbers: PM7X2 and PM7X3. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan I stack dryer with this washer

Asked 5 years ago by Dirt.

This question was asked about the related product: GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue

• A:Answer We ordered this back in May and it’s still not in. So we only have the dryer right now but yes it is stackable

  Answered 5 years ago by TybeVerified Purchase

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Q: QuestionSome photos show the unit with and some without the pedestal. Is it included or sold separately? If sold separately, what is the cost? Does it have a pull-out drawer and serve as a storage area, as well?

Asked 5 years ago by stuart.

• A:Answer Hi Stuart. No, the pedestals are NOT included. However, they are storage units. The cost is approximately $279 , a bit expensive!! This unit 5.0 is quite large. Unless you have a significant size laundry room, I’d forgo the pedestals.

  Answered 5 years ago by LKNC

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Q: QuestionHow doe the steam feature work?

Asked 5 years ago by PITTSY.

This question was asked about the related product: GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue

• A:Answer Hey there, Thank you so much for reaching out. We'll be happy to answer your question! PowerSteam refreshes small loads and dewrinkles larger loads with the use of a water injection system. This feature adds steam into the washer before the wash cycle begins to assist with loosening stains on the following cycles: Normal, Whites, Towels, Bulky Bedding, Sanitize+Allergen, Power Clean. Let us know if you need anything. All the best! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan you tell me where this is made? I want to buy USA products.

Asked 5 years ago by Country.

This question was asked about the related product: GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue

• A:Answer Hello Country - Thank you for your interest in this amazing washer. All laundry products are designed here at GE Appliances' headquarters in Louisville, Kentucky. The new dryer is made here in Louisville, and the new front load washer is made at a Haier plant in China. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan the wash cycle be paused after starting to allow for extra items to be added? And can the detergent dispensing system be bypassed (to use a different detergent than what is loaded)?

Asked 5 years ago by EML.

• A:Answer Hi EML - Thanks for considering GE Model # GFW850SSNWW! We have good news. The wash cycle can be paused after starting to allow for extra items to be added. Press Start/Pause and wait until the door is unlatched. The washer may take up to 30 seconds to unlock the door after pressing Start/Pause, depending on the machine conditions. Do not try to force open the door when it is locked. After the door unlocks, open gently. Add items, close the door and press Start/Pause to restart. Also, if it is desired to manually add detergent for a load, that detergent will need to be added directly to the basket, and the SMART DISPENSE set to off for that particular load. The smart dispense feature can be disabled by pressing the SMART DISPENSE pad until off is selected. See pages 12 and 15 of the Use and Care Guide here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000217-2.pdf - If you have any additional questions, we are also happy to help at GEAppliances.com. Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this machine HE?

Asked 5 years ago by Chrissys.

This question was asked about the related product: GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue

• A:Answer Yes

  Answered 4 years ago by SexyHousewife

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Q: QuestionHow do you specify which side you'd like the door to be hinged?

Asked 5 years ago by LR.

• A:Answer Hi LR - Thanks for choosing GE Model GFW850SPNDG and welcome to the family! The dryer door can be reversed after delivery. This instructions are provided in the Installation Guide included with the dryer or online here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000217-2.pdf - Keep in touch at GEAppliances.com. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: Questionhow much water is used in a single load? I head that front loaders use 75% less water at the rinse cycle then a standing washer machine.

Asked 5 years ago by Sarah.

This question was asked about the related product: GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue

• A:Answer Hello Sarah - Thank you for reaching out about this amazing new washer. The water usage can vary greatly depending on the settings of the cycle. Generally, the water usage will be in the range of 10 to 16 gallons. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this a high gloss white or matte like the other two colors?

Asked 5 years ago by HappyWatchOwner.

• A:Answer Hi - Thanks for viewing GE Model GFW850SSNWW! This is a gloss white finish and not a matte finish. If you need further assistance with product selection, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill this fit on a drain pan size 29" x 33" ? The house we bought has a drain pan already installed.

Asked 5 years ago by Anonymous.

• A:Answer Hi - Thanks for viewing GE! Yes, Model GFW850SSNWW will fit in a washer drip pan with interior dimensions of 29" x 33". We'd love to have you in the family. Keep in touch at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat times are offered for washing cycles? I read that the GE washers typically run at 70 minutes? Is there an option to run at 60 min's or also a quick wash feature? I have a Samsung and the spin cycle is great! How is GE spin? Similar in drying on sp

Asked 5 years ago by DH.

This question was asked about the related product: GE - 5.0 Cu Ft High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent, Microban Antimicrobial & 1-Step Wash+Dry - Sapphire Blue

• A:Answer Hello DH - Thank you for reaching out about our amazing new washer. The cycle times vary greatly depending on the chosen settings. The quick wash typically last about 35 minutes or a cycle with all the bells and whistles, like Sanitize, can take over 2 hours. A typical normal wash will take anywhere from 50 to 70 minutes. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat size drain pan will this washer fit in?

Asked 5 years ago by AnitaDryer.

• A:Answer Hi AnitaDryer - Thanks for choosing GE Model GFW850SPNDG and welcome to the family! The washer is compatible with Washer Floor Tray PM7X2 sold online at GEApplianceparts.com: https://www.geapplianceparts.com/store/parts/spec/PM7X2?SpecType=SpecType - Dimensions are 29" x 33" interior (31" x 35" exterior) 1.64" deep. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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