A:AnswerThere is a GE website where you can purchase a new griddle; also a grate to go over that area as well if you like. If you are still under warranty I would call GE and get a replacement.
A:AnswerHi Tony- The oven light switch is located on the control panel. This allows you to turn on the oven light and look through the window at the food without having to open the door. If you need venting, check out our GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175SKSS equipped with Two-speed, 300-CFM venting system to remove smoke, steam and odors. Thanks for choosing GE! SUE@GEA
A:AnswerHi Mel- GE® 30" Free-Standing Gas Convection Range JGB700DEJBB has a black gloss (shiny) finish and not fingerprint resistant. It is also available in Black Slate- JGB700FEJDS (Matte Finish-Fingerprint resistant) and Black Stainless- JGB700BEJTS (High-Gloss Finish- Fingerprint resistant). GE Appliances has a premium finish assortment offering all of the latest trends in appliances colors. Want shiny, matte, stone, smudge proof? We've got it! Take a look: http://www.geappliances.com/ge/appliance-finish-trends.htm - Thanks for considering GE. We would love to have you in the GE Appliances Family! SUE@GEA
A:AnswerHi Skip- Yes, the range features Cook Time and Delay Time options. Cook Time counts down cooking time and turns off the oven when the cooking time is complete. Delay Time delays when the oven will turn on. Use this to set a time when you want the oven to start (A cook time may also be programmed with the Delay Time option if desired.) We're glad to have you in the GE Appliances Family. Enjoy! SUE@GEA
A:AnswerThere is a plus sign and a minus sign on the front. Press both at the same time for 3 seconds and digital clock will start to flash allowing you to adjust the time.
A:AnswerHi Paddie- Yes, Black Slate is a new premium finish. Like Slate, Black Slate Appliances resist smudges and virtually eliminate fingerprints! Explore our Black Slate Appliances: http://www.geappliances.com/ge/black-slate-appliances.htm - GE Appliances is the leader in premium finish choices. Take a look: http://www.geappliances.com/ge/appliance-finish-trends.htm?icid=HP_premiumvideo - Thanks for choosing GE. Keep in touch! SUE@GEA
A:AnswerHi Sarah- If the handles need to be removed for installation, please contact GE Appliance Service at 1-800-432-2737 for assistance and pricing or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - For venting, you may want to pair your range with GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175SKSS. Two-speed, 300-CFM venting system removes smoke, steam and odors. Thanks for choosing GE! SUE@GEA
A:AnswerHi SwannKat- Thanks for choosing GE! We are sorry to hear of this experience. A circuit breaker may trip or a fuse may blow for any number of reasons. First determine if the appliance on a properly sized breaker or fuse. Electrical Requirements - 120-volt, 60 Hertz, properly grounded dedicated circuit protected by a 15-amp or 20-amp circuit breaker or time delay fuse. The power cord of this appliance is equipped with a three-prong (grounding) plug which plugs into a standard three-prong grounding wall receptacle to minimize the possibility of electric shock hazard from this appliance. Refer to the Installation Instructions for the range: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10998-3.pdf - If the unit is not on the correct sized breaker/fuses, consult the installer or an electrician. See the following link: GAS SURFACE BURNERS NOT CLICKING, NOT TRYING TO IGNITE: http://products.geappliances.com/appliance/gea-support-search-content?contentId=19170 - If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - Thanks for checking with us! SUE@GEA
A:AnswerIt depends. If you have a gas line few inches away from wall, then the oven can only go up to the gas line. My oven sticks out few inches because of this.
A:AnswerHi Jeff- Thanks for viewing! GE® JGB700SEJSS does not have a "Proof" option. We currently do not offer a 30" Free-Standing Gas Convection Range with this option. Keep in touch! SUEatGEA