Questions & Answers

Q: QuestionDoes the 5.3 cubic stovetop cook by induction style and do you need certain cookware? Thanks

Asked 6 years ago by Street.

• A:Answer No - it is a smooth surface, conventional heat-based cook top

  Answered 6 years ago by AptMgrVerified Purchase

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Q: QuestionI have a 30 in electric GE profile SLIDE in from 2003. Glasstop got broke but LOVE all my other appliances and all still work GREAT...so does my range except can't seem to find a replacement top! I am curious if this would easily fit in its place

Asked 7 years ago by Linder.

• A:Answer I had a 30 Whirlpool free standing and it fit .

  Answered 6 years ago by Marie

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Q: QuestionI know that many newer models have the dual element heating for more even cooking. Does this model work this way when not in convection baking mode?

Asked 7 years ago by phx71.

This question was asked about the related product: GE - 5.3 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning and No-Preheat Air Fry - Slate

• A:Answer Hi PHX71- Yes, both bake and broil elements are used during the traditional bake cooking mode. Thanks for choosing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhat is the lowest temperature the oven can be set at?

Asked 7 years ago by SusieHomemaker.

• A:Answer Hi SusieHomemaker- The oven temperature can be set from 170F to 550F. Thanks for viewing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHello Can you tell me if the outlet electrical cord is a 3 prong and how long is the cord? Thank you

Asked 7 years ago by Cord.

• A:Answer Its a 3 prong but i can't tell you how long the cord.

  Answered 6 years ago by Marie

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Q: QuestionI see the bottom coil is exposed, is that for picture purposes or is there no metal tray covering the bottom heating coil?

Asked 7 years ago by Patty.

• A:Answer Hi Patty- The heating element is visible on model JB655SKSS. This is normal. GE® 30" Free-Standing Electric Convection Range JB700SJSS has a hidden bake oven interior. Play Video: https://www.youtube.com/embed/NjRhN4ExQbA?rel=0 - Thanks for choosing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes the timer on this oven show minutes and seconds or only minutes?

Asked 7 years ago by MarP.

• A:Answer Hi MarP- The Timer feature works as a countdown timer and can be programmed in hours and minutes. This is an hour and minute timer, so the time only changes every minute. It will not immediately start counting down (59, 58, 57, etc.) until the Timer reaches 1 minute. We hope this is helpful. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes this stove have a good sized storage drawer under it? I don't see any pictures with the bottom drawer open. The stove I currently have has a very small space in the drawer and it only opens up half way unless you basically take it off the railings.

Asked 7 years ago by Jonathan.

• A:Answer yes, the storage drawer is a very nice size. Will hold several pots and pans.

  Answered 6 years ago by rededVerified Purchase

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Q: QuestionIs this model in your stores to view? do you haul away the old range and is there a cost?

Asked 7 years ago by Deejay.

• A:Answer yes in store. Didn't pay for hauling but had Geek Squad placed it on the driveway.

  Answered 6 years ago by Marie

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Q: QuestionIs this stove made in USA?

Asked 7 years ago by MMM.

• A:Answer Hi MMM- Yes, GE® JB655SKSS is made in America. Learn more at GEAppliances.com/USA: http://www.geappliances.com/ge/usa/ - You may want to pair with GE® 1.7 Cu. Ft. Over-the-Range Microwave. Two-speed, 300-CFM venting system removes smoke, steam and odors. Thanks for choosing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionThe description for this oven says that there are 4 heating elements, however the picture shows 5. Which is the correct # of heating elements?

Asked 7 years ago by MC.

• A:Answer There are five elements, but only four are for cooking. The fifth element is just for keeping small pots warm, after you've already cooked it on one of the other four elements.

  Answered 7 years ago by starcrafthenryVerified Purchase

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Q: QuestionMy current range is hardwired, can this unit be hardwired as well or do i need to install a receptacle?

Asked 7 years ago by Matt.

• A:Answer Yes, but you need an approved core so you can make the connection to the range. This electrical cord must have a rating for the range and be long enough to be able for you to make the connections.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionDOES THIS OVEN TICK (RELAY WIRING) WHILE THE OVEN IS ON? WE JUST PURCHASED AN OVEN (A DIFFERENT BRAND) AND I NEED TO RETURN IT FOR A DIFFERENT ONE BUT DON'T WANT TO RUN INTO THE SAME PROBLEM?

Asked 8 years ago by LORI.

This question was asked about the related product: GE - 5.3 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning and No-Preheat Air Fry - Black

• A:Answer Hi Lori- Thanks for viewing GE! It is normal to hear the temperature control click on and off during baking, broiling and self-cleaning cycles. The range has been designed to maintain a tighter control over the oven's temperature. This achieves better results during baking, broiling, and self-clean cycles. Keep in touch! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionCan the convection feature be turned off and on or is it always on when the oven is in use?

Asked 8 years ago by Szibarita.

This question was asked about the related product: GE - 5.3 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning and No-Preheat Air Fry - White

• A:Answer Yes it can be turned off and go with the standard bake element

  Answered 7 years ago by AlvaVerified Purchase

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Q: QuestionHow many inch it's this articul

Asked 8 years ago by Dina.

• A:Answer The actual dimensions are as stated in the specifications section. I measured them myself.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionIs the stove in stock how long would it take to get one

Asked 8 years ago by Cindy.

• A:Answer Didn't have to wait. It was on stock but had delivery scheduled a week after purchase.

  Answered 6 years ago by Marie

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Q: QuestionI have a very small kitchen. What are dimensions?

Asked 8 years ago by alpha3beta.

• A:Answer Hi alpha3beta- We're excited to hear of your interest! Approximate Product Dimensions are: (WxHxD) (in.) 29 7/8 in x 47 in x 28 in. Check out the Quick Specs at the following link for more details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JB655EK_SK_c2.pdf - Also, check out our GE® 24" Self Clean Free-Standing Electric Range JA624RNSS: https://www.bestbuy.com/site/ge-24-self-cleaning-freestanding-electric-range-stainless-steel/8447777.p?skuId=8447777 - (Approx. Product Dimensions (WxHxD) (in.) 24 3/8 in x 47 in x 26 1/2 in). Keep in touch! SUE@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionThe details says that it has steam cleaning in addition to self cleaning. How does that work? I don't see a button for it. Also, does that need to be connected to a water source?

Asked 7 years ago by TonyaB.

• A:Answer Hi TonyaB- This range has a Self-Clean oven only. It does not offer Steam Clean. A website correction request will be sent to BestBuy. Learn more about Steam Clean at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17334 - GE® 30" Free-Standing Electric Convection Range JB700SJSS offers Self-Clean with Steam Clean option. Play Video: https://www.youtube.com/embed/2EMLPJKNkkE?rel=0 - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionOnce the timer on the oven has expired, will the signal alert stop or it will continue until you turn it off?

Asked 7 years ago by Truth.

This question was asked about the related product: GE - 5.3 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning and No-Preheat Air Fry - Slate

• A:Answer If you are using the oven timer, it will continue to beep until you turn it off.

  Answered 7 years ago by ZombiFluVerified Purchase

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