Questions & Answers

Q: QuestionI am replacing a GE trivection oven, is this True European convection on this model similar? I loved using speed bake

Asked 5 years ago by Bakermom.

This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range

• A:Answer Hello Bakermom - Thank you for reaching out about your range. We are happy to help. Trivection used a combination of thermal, convection, and microwave cooking. True European convection does cook faster than traditional ovens. However, it does not use microwave heating. We suggest taking a look at our Advantium ovens for this sort of technology that allows speed cooking. Thanks. - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionYou are showing three similar looking models of this GE 30" slide -in -electric range. One without convection, a cheaper and a more expensive one with convection oven. What's the difference?

Asked 5 years ago by Nicky.

• A:Answer Hi Nicky - Thanks for your interest in GE! The following link provides a complete comparison between models JS760SLSS (True European Convection, 12"/9" 3000W Right Front Burner, Self-clean and Steam Clean option, Fast Preheat, 8-Pass Broil Element, 3 Oven Racks), JS660SLSS (12"/9" 3000W Right Front Burner) and JS645SLSS (No Warming Zone): https://www.bestbuy.com/site/compare?skus=5979301,5979303,6113224&url=%2Fsite%2Fsearchpage.jsp%3Fst%3Dge%2B30%2522%2BSlide-In%2BElectric%2BRange%2Bstainless%2B%26_dyncharset%3DUTF-8%26_dynSessConf%3D%26id%3Dpcat17071%26type%3Dpage%26sc%3DGlobal%26cp%3D1%26nrp%3D%26sp%3D%26qp%3D%26list%3Dn%26af%3Dtrue%26iht%3Dy%26usc%3DAll%2BCategories%26ks%3D960%26keys%3Dkeys - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWe just installed one of these and somehow scratched the stainless steel plate of the control panel. Is this stainless steel piece something that we could order as an aftermarket replacement piece?

Asked 6 years ago by Loren.

• A:Answer Hi Loren, There is a replacement part available for the stainless steel control panel cover. If you are looking to replace it, you can click on this link to view the part: https://www.geapplianceparts.com/store/parts/spec/WB07X30056 - You can also look at the part break down of your entire unit by clicking here: https://www.geapplianceparts.com/store/parts/assembly/JS760SL4SS - We hope that this helped! Thank you very much for reaching out to us. -MS

  Answered 6 years ago by GE Answers

  
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Q: QuestionI need to replace my drop in range and was looking at this slide in. I must know the depth of the stove from the back to the oven glass door front. My dishwasher door open clears my current oven door by only 5/8". Depth with w/out handle not enough info.

Asked 6 years ago by Soup.

This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Electric Convection Range

• A:Answer The handles protrude a little beyond the control panel so it's about 24 inches for depth including handles.

  Answered 6 years ago by MandarinDuckVerified Purchase

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Q: QuestionIs the stainless steel finish fingerprint resistant?

Asked 7 years ago by deebee.

• A:Answer Hi deebee- The stainless steel finish is not fingerprint resistant. GE Appliances has a variety of fingerprint resistant finishes that hide fingerprints and smudges. Take a look at Fingerprint Resistant Finishes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37044 - Keep in touch! SUE@GEA

  Answered 6 years ago by GE Answers

  
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Q: QuestionLooking to replace a Jenn Air slide in, but it has to have a downdraft vent. Does this unit have what I need?

Asked 7 years ago by bricky602.

• A:Answer Hi bricky602- Thanks for considering GE! Model JS760SLSS does not have downdraft venting. We currently do not offer a slide-in range with integrated downdraft venting. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhat is the required amperage for this stove?

Asked 7 years ago by Amperage.

• A:Answer Circuit breaker must be 40A double pole Receptacle (plug/outlet) must be NEMA 14-50 (4-wire, 50 Amp) Cable should be 6/3 or 8/3 stranded copper, or (where permitted by local code) 6-6-6-6 AWG aluminum

  Answered 5 years ago by eteam

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Q: QuestionHow long does it take to burn off the chemical smell? The manual says 30-60 minutes, but I've had this oven for about a week and after several hours of use at high temp per day, it still smells like chemicals.

Asked 7 years ago by Katy.

• A:Answer Hi Katy- Thanks for choosing GE! The small amount of smoke and odor that is emitted from a new range (both gas and electric) on its initial use is normal. This is usually caused by the tape used in the oven for shipping purposes or residue of non toxic materials used in manufacturing of the oven insulation. We suggest to run a self-clean cycle and use a ventilation fan or open a window to ventilate the room. View a short video about smoke and odor in a new range: https://www.youtube.com/embed/Hvmj7irVA08?rel=0 - Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
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