A:AnswerHi - We appreciate your interest in this lovely Profile clothes washer. Our full-size washers have powerful drain pumps that can pump water vertically as high as 8 feet above the floor. Eight feet is the maximum drain height we recommend. We hope this fabulous washer will work for you. All our best! Vikki@GEAppliances
A:AnswerHey,
Thank you so much for reaching out! We're happy to tell you that this washer does have an agitator. If you have any other questions, please let us know. Stay in touch! Mike@GEA
A:AnswerHi there, and thanks for your interest in our washer! We certainly understand how important being able to adjust the water setting can be. This model does feature load sensing technology, to determine how best to wash your items and optimize performance. Department of Energy standards for water usage have changed over time, and our smart technology helps make sure performance isn’t affected when less water is used; the unit is a high efficiency machine, and doesn’t require as much water to provide effective cleaning action. That said, we do also provide a Deep Fill option, for cases where more water than usual may be needed – this allows you to customize your water level easily. If you’d like to further review our various features and options, the manual is available here: https://files.bbystatic.com/sNxplc9Y1D3nw93UKoQJvw%3D%3D/Manual . We hope this helps, and are always happy to assist if you have any other questions or concerns. All the best! -Sarah@GEA
A:AnswerHello- Thanks for your interest in our beautiful Top Load Washer with Microban Technology. This is a really nice model and we know you will love it! The inside height/reach is 66.4 inches and that is the shortest reach in comparison with other similar washers. The Microban Technology is an antimicrobial protection that is built into key washer components to help prevent the growth of odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. It is a great feature that will definitely be appreciated. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
A:AnswerHi there, and thanks for your interest in our washer! This particular model was manufactured in Louisville, KY. We hope this information is helpful, and are glad to assist if you have any other questions or concerns. Best wishes! -Sarah@GEA
A:AnswerNo, the agitator is not designed to be removed from this model. Please review the article titled “Washer - Washing a Comforter” on the GE Appliances website.
A:AnswerThe smart features for this dryer are completely optional and not required. However, we do recommend taking advantage of our the smart features through our SmartHQ app, as this will allow you to monitor the cycle status and time remaining, receive alerts when cycles are finished and other helpful benefits.
A:AnswerThis washer features 5.4 cu. ft. of capacity. Most large comforters and blankets will wash well in our washers, as long as the comforter fits below the balance ring of the tub and isn’t stuffed in tightly. The thickness, density and overall size of the comforter can affect how well it fits. If the item fit in your previous washer, we recommend getting a model with a similar cubic foot capacity.
A:AnswerWe recommend checking out pages 6 through 12 in the user manual. This section goes over all the controls and how to start a cycle. The start button is the one that has the triangle and pause button on it. This functions as both the start and pause button. You can view the user manual by clicking on the "Features" tab under the product image. Then scrolling down on the page that pops up to the right, then clicking on the link under "User Manual."
A:AnswerThis unit does require it to be vented. A venting kit can be purchased separately. This is the part number -(WE16X29317) Dryer Venting Kit. More details about venting this model can be found in the Installation guide (page 16) on the website.
A:AnswerFor specifics regarding the venting of this dryer, we recommend reviewing the instructions available in the online Owner's Manual. The manual cam be found by clicking on the Features tab and then scroll to the bottom of the Features list to locate the link for the manual. -Vikki@GEAppliances
A:AnswerWe're happy to assist you. This washer offers additional features that become available by connecting the unit to your WiFi and our SmartHQ app. Adjusting the volume of the signal is one of the downloadable features offered. We encourage you to connect your washer to take advantage of all it has to offer. -Vikki@GEAppliances
A:AnswerNo, warm rinse is not available. Cold rinse saves energy without decreasing rinsing action. Cold water helps to cut sudsing action and assists in detergent removal. Many detergent manufacturers recommend a cold rinse for these reasons. -Vikki@GEAppliances
A:AnswerThe lid of this washer must be opened fully. If you'd like, you can view more on this in the Specification Sheet on the product page. -Kacie@GEAppliances
A:AnswerFor this model, the height needed for the lid to raise 90 degrees is 58-1/4”. For more helpful dimensions, check out the Specifications Sheet, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
A:AnswerWe certainly understand wanting to take advantage of the features offered by connecting the unit to your WiFi and our SmartHQ app. We recommend calling our Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET for further assistance. -Vikki@GEAppliances
