“Unit restarts after use; sometimes I have only to open and then recluse the door to stop it. Other times, I have to unplug the unit-- which asks me then to RESET. But how do I do RESET?”
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Hi rch - Thanks for reaching out to us regarding your GE Profile microwave. We are sorry to hear the unit restarts after use and apologize for any inconvenience this has caused. After unplugging, you may need to reset the clock. Press the Settings button and turn the dial to select Clock Set. Press the dial to enter. Turn the dial to set hours. Press the dial to enter. Turn the dial to set minutes. Press the dial to enter. Here's the link to the Use and Care Manual (page 22): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40774.pdf - Also, please view the following link for tips- MICROWAVE - STARTING ON ITS OWN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23937 - A qualified GE service technician is required for an accurate diagnosis/repair. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We’re glad to have you in the family. Keep in touch at GEAppliances.com. We are always eager to help! Sue
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