Questions & Answers

Q: QuestionWill Gray match the GE electric wall oven in Slate? I am trying to avoid buying the combination wall oven with the microwave in case one or the other goes out!

Asked 6 years ago by CONFUSED55.

• A:Answer Hi - Yes, Model:PEB7227ANDD (Dorian Gray) matches GE Wall Ovens in Slate. This model is compatible with GE® Required 27" Built-In Trim Kit JX7227ELES (Slate) and GE® Required 30" Built-In Trim Kit JX7230ELES (Slate). See Quick Specs for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - Explore Slate Appliances at: https://www.geappliances.com/ge/slate-appliances.htm - Thanks for choosing GE. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWe need to replace our GE Profile Spacemaker II Model JEM31SF001. The space is very limited--23.75 wide by 11.3 high (the current model is 10 inches high, which is ideal). Is there a model that will fit into our space? We want stainless steel. Thanks.

Asked 6 years ago by paulaw.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer Hi paulaw - The current replacement model GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS) is 12 1/8"H. Approximate Product Dimensions (WxHxD) (in.) 24 in x 12 1/8 in x 12 7/8 in. We also offer GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS. Approximate Product Dimensions (WxHxD) (in.) 17 1/4 in x 10 1/8 in x 13 in. GE® 0.9 Cu. Ft. Capacity Countertop Microwave Oven JES1095SMSS is approximately 19"W x 11 1/2"H x 14 1/2"D. We certainly appreciate your loyalty! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionI have a built-in GE Microwave #JE1460WF (manufactured in 2003). It's only 23" wide, 21 1/2" high, and 11 1/2" deep (on the inside.) Does GE even make anything with those dimensions any longer? Nana

Asked 6 years ago by Nana.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White

• A:Answer Hi Nana, After doing a bit of research on your model, we believe that this model would make for a nice replacement as the dimensions are similar to your older model: https://products.geappliances.com/appliance/gea-specs/JES1460DSWW - We hope that this helped! Thanks so much for sending us a question. -Michael

  Answered 6 years ago by GE Answers

  
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Q: QuestionI have JE1660WB built in microwave over the oven microwave. It is rusted and wants to replace. What is my option?

Asked 6 years ago by Amal.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White

• A:Answer Hi Amal - A comparable model is GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLWW. This model is compatible with GE® Required 30" Built-In Trim Kit JX7230DLWW and GE® Required 27" Built-In Trim Kit JX7227DLWW. We encourage you to view the Quick Specs at the following link for details including cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - We certainly appreciate your loyalty! Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDear GE, I have an GE PEB7226SF1ss built in Microwave that stop working 2 weeks ago. Would like to know if the newest GE PEB7227ANDD build in microwave will be compatible installed on the old Tim Kit #JX7230SF1ss. Thank you,

Asked 6 years ago by GECustomer.

• A:Answer Nope. I had to buy a new kit for mine.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionHi I am looking for a built in microwave oven for my old over which is PEB7226DF1WW it’s white. Also the part number of the replacement microwave trim kit needed. Thank you Bob

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White

• A:Answer Hi Bob - The current model is GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLWW. This model is compatible with GE® Required 27" Built-In Trim Kit JX7227DLWW and GE® Required 30" Built-In Trim Kit JX7230DLWW. See Quick Specs for product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionIs this the same as Black Slate?

Asked 6 years ago by GE.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer Hi - Black and Black Slate are not the same. Model PEB7227DLBB is black. Model PEB7227ANDD is dark gray and compatible with GE® Required 30" Built-In Trim Kit JX7230FMDS (Black Slate) and GE® Required 27" Built-In Trim Kit JX7227FMDS (Black Slate). We suggest to view the Quick Specs at the following link for dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - Explore Black Slate Appliances at the following link: https://www.geappliances.com/ge/black-slate-appliances.htm - Thanks for choosing GE! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes the GE Profile 2.2cf microwave PEB7227DLBB have a white interior or a dark gray interior? I’ve read both. Also, is the keypad illuminated in the dark? People say it’s hard to see.

Asked 6 years ago by Chad.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer Chad, interior dark grey. Keypad (a definite con) is not lighted. I did not realize this before having shipped to me. There is no selection available on the keypad to turn the interior light on. There may be a reason for that, not sure. Interior light on only when opened and when operating. Other than that, I like it very much.

  Answered 6 years ago by MaggieOVerified Purchase

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Q: QuestionIs the black stainless steel smudge resistant?

Asked 6 years ago by Anonymous.

• A:Answer Hi - Black Stainless Steel is fingerprint and smudge resistant. Easily wipe clean with a soft, clean cloth or microfiber cloth. Explore our sleek Black Stainless Steel appliances: https://www.geappliances.com/ge/black-stainless-steel-appliances.htm - Thanks for your interest! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat trim kit fits this model PEB7227ANDD microwave?

Asked 6 years ago by cypressdeb.

• A:Answer Hi cypressdeb - Thanks for choosing GE! Check out the Quick Specs at the following link for all compatible trim kits: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan I get a child lock on this

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer I seriously doubt you need a child lock. It is the most difficult microwave door to open that I've ever seen. You have to push the button very hard and deep to get it to open. In fact, I do NOT recommend this microwave. We have already had 2 issues with it within 6 weeks of owning. We're currently without it because the button broke! Waiting for the parts to come in to fix it. Not nearly the quality of our last GE microwave that lasted 16 years without a problem.

  Answered 6 years ago by ShelbVerified Purchase

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Q: QuestionWhy does it take three times to open the door after not using for an hour. The GE repairman says that is normal. Yes you have to push the door opening 3 times before it will open. Then there after it works great. Any feedback?

Asked 6 years ago by Smarche.

This question was asked about the related product: GE - Profile 2.2 Cu. Ft. Built-In Microwave - Gray

• A:Answer Call GE again for repair ASAP if this is under warranty. This is NOT normal. I had the same problem went I purchased this microwave a few weeks ago. It would take 6 or 7 tries to open the microwave, and then it would work for a few hours, then it would stop working again. The repair was to replace the console on the right. where the button is located as well as the console face on the left. When I asked about this problem, the service technician said something was wrong with the plastic piece behind the button or the hinges themselves, ie. the plastic piece wasn't lifting the hinges correctly or the hinges wouldn't lift for the door to open. Mine, currently works smoothly, for now. Good luck!

  Answered 6 years ago by FILLY

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Q: QuestionIs this model - PES7227SLSS - compatible with Trim Kit JX7230SFSS? We are considering this as a replacement for Microwave GE PEB7226SFSS

Asked 6 years ago by AntC.

This question was asked about the related product: GE - Profile 2.2 Cu. Ft. Built-In Microwave - Gray

• A:Answer Hi AntC - GE Profile™ Series 2.2 Cu. Ft. Countertop Sensor Microwave Oven PES7227SLSS is intended for countertop use only. It is not compatible with a trim kit. The built-in capable model is GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS. It is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS Stainless and GE® Required 30" Built-In Trim Kit JX7230SLSS Stainless. We suggest to view the Quick Specs document at the following link for more details including cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - Thanks for choosing GE! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionDisplay says "locked" how do i unlock?

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White

• A:Answer Hi - To lock or unlock the controls, press and hold Cancel/Off pad for 3 seconds. Here's the link to the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40780-1.pdf - Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHello can you tell what the replacement model is for JE2160BF03 and I would need a trim kit as well. Thanks.

Asked 6 years ago by Replacement.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer I don’t know what the replacement model is but you do need a trim kit with the microwave. It took a long time to receive the trim kit and had to have someone from BB install. Once in place it is beautiful and I’m very happy with it.

  Answered 6 years ago by TANDA

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Q: QuestionCurrently have a JE2160BF01 built in, need to replace, can you advise which series would work and also if i would need an additional trim kit?

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE - Profile 2.2 Cu. Ft. Built-In Microwave - Gray

• A:Answer ALL newer GE microwaves use a COMPLETELY different trim kit than their older microwaves (my older GE microwave was about 6-7 years old) ….so yes u will need to buy a new trim kit.....sorry

  Answered 6 years ago by ChazzyDaddyVerified Purchase

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Q: QuestionWhen it completes its cooking cycle time, does it continue to beep until the door is opened? Or does it just beep a few times and stop making noise?

Asked 6 years ago by Signal.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black

• A:Answer The microwave continues to beep until the door is opened.

  Answered 6 years ago by ElizabethMVerified Purchase

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Q: QuestionI am replacing an old GE built-in Microwave model: JE1640WA002 Is the PEB7227DLWW model the best one to replace it? and the trim kit?

Asked 6 years ago by Chrudim.

This question was asked about the related product: GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - White

• A:Answer The comparable model would be PEB7227DLWW.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI would like to replace a GE microwave oven Model PEB2060DM1WW. Please send options.

Asked 6 years ago by Ed.

• A:Answer Hi Ed- We certainly appreciate you loyalty! The comparable model is our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLWW. It is compatible with 27" Built-In Trim Kit JX7227DLWW (White); 30" Built-In Trim Kit JX7230DLWW (White). We suggest to view the Quick Specs for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - Keep in touch at 1-800-626-2005 or GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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