“I just ran my first load in this washer and the agitation stops for a few seconds between agitations. I am very concerned that the washer might be defective. My sisters high-efficiency washer agitates continually. I took a video but it is in .mov.”
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Hi there - we checked the information for this unit, and we can confirm that the washer pausing during some stages of the wash cycle is considered normal. -- The washer pauses to reduce the wear on your clothes and the likelihood of soap residue. The pauses could also be due to the load being distributed around the basket. -- We hope this response was helpful, and please reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@GEA
Sorry, there was a problem. Please try again later.That is normal for this washer. You will notice that the agitation speed will change as well.
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