A:AnswerHello zeus - Thank you for the excellent question. A new model of Hub was announced recently at an appliance show we attended. This new model will not only serve as range ventilation but a microwave as well. This model is still in the works and a release date is not available yet. Keep an eye out for our latest releases. - John
A:AnswerHi George - Thanks for viewing GE UVH13014MWM! The Kitchen Hub uses the Android 8.x (Oreo) operating system, and has built-in Google Assistant. Storage capacity is 32 GB. We suggest viewing the following links- KITCHEN HUB - GOOGLE & ANDROID SUPPORT: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38620 - ABOUT THE KITCHEN HUB: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38499 - For technical support for the Connected capabilities of the Kitchen Hub, contact our Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Sarai. Thanks for reaching out to us! The launch of the microwave/Kitchen Hub is targeted for 2021. This is subject to change, however. We hope that this helps. Stay safe.
A:AnswerThank you for connecting with us! To gather more information about your inquiry, as well as your other questions, we highly recommend calling 1-800-GECares (1-800-432-2737). Additionally, you can always reach out to us on social media, and we’ll be happy to investigate your questions further. We look forward to hearing from you. All the best – Matthew@GEA
A:AnswerHi there - we're more than happy to provide more information about the mounting bracket for the Kitchen Hub! According to the owner's manual (page 14), we can confirm that the unit should come with the bracket attached to the back of the hub with a set of screws. As mentioned by the manual, you need to release this bracket by removing the two screws that hold it in place. -- If you checked the back of the unit and there was no bracket, we strongly suggest you reach out to us on social media (Facebook, Twitter, Instagram, etc.). If you do, we ask that you provide us with: *Complete model number *Complete Serial Number *A picture of the bracket missing *A copy of this question. -- We hope you found this answer helpful. Have a great one. - Pablo@GEA
A:AnswerHi there, and thanks for reaching out to us about this kitchen hub! We certainly appreciate your interest and would like to assist. At this time, our kitchen hubs run on 120V. We do regret any inconvenience this may cause, and will send feedback on the matter for review. If you have any other concerns or questions, we're always glad to help. Best wishes! -Sarah@GEA
A:AnswerHello Banks - Thank you for the excellent question. We would love to share more about the kitchen Hub. In order to convert the unit to recirculate, the damper mounting plate must be removed and the diverter repositioned. There are no extra materials needed for this, only a simple screwdriver. Please let us know if you have any more questions. - John@GEA
A:AnswerHello Kerry300 - Thank you for reaching out about this cutting edge range vent. We are happy to help. We're afraid Alexa and the Kitchen Hub have not been acquainted yet. The hood is supported by Google and will work great with a built in Google Assistant. Stay safe and keep in touch! - John@GEA
A:AnswerHello Dre,
Thank you for this question. The next generation for our Kitchen Hub is slated for a 2021 release. This product comes with a 600-CFM, vertical exhaust ventilation system. This new model can be converted from recirculation to external and vise versa. I hope this helps. Best wishes-Mike
A:AnswerHello Eran, that's a great question! If you are wanting to use the 30" Kitchen Hub in a 36" wide space this will require the use of our 36" Over-the-Range Microwave Accessory Filler Kit (JX36DSS) to properly install. Installation instructions for this filler kit can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40720-4.PDF - If you have any more questions feel free to reach out at geappliances.com and we will be happy to help! -Eliza