Questions & Answers

Q: QuestionCan the Kitchen Hub be connected to a TV antenna or to an external HDMI input?

Asked 5 years ago by DrummerBoy.

This question was asked about the related product: GE Profile Series - 30 inches - Under cabinet Range Hood - Black Stainless Steel

• A:Answer Hi DrummerBoy - Thanks for considering our GE Kitchen Hub! It does not offer external HDMI input. Using the Google Play Store, you can download all of your favorite entertainment apps. Examples include: Netflix, Hulu or Sling TV (shows and movies) or Pandora, Spotify (music) Allows for picture-in-picture so you can watch TV shows while doing guided cooking. It runs on Android operation system. We suggest viewing the following links- "Frequently Asked Questions About Kitchen Hub": https://www.geappliances.com/ge/service-and-support/faq-kitchenhub.htm - "About The Kitchen Hub": https://products.geappliances.com/appliance/gea-support-search-content?contentId=38499 - For more information about the Kitchen Hub, check out the feature highlights, videos, integration partners, and appliances that work with the Kitchen Hub at- "Connect the Heart of Your Home": https://www.geappliances.com/ge/kitchenhub/ - For technical support for the Connected capabilities of the Kitchen Hub, contact our Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email [email protected]. - Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi Just wondering if the screen gets sticky due to extensive cooking or cooking a lot of oily foods !

Asked 6 years ago by MK.

This question was asked about the related product: GE Profile Series - 30 inches - Under cabinet Range Hood - Black Stainless Steel

• A:Answer Hi MK - The Kitchen Hub is equipped with a screen protection system. Since the Kitchen Hub is installed above a cooking appliance that generates heat, steam, and grease, a Screen Moisture Protection System (Air Curtain) protects the screen by expelling small amounts of air around and below the screen to keep the touchscreen area dry and clean. Highlights of the Air Curtain: *Airflow running down the front of the screen pushes the grease and steam away from the unit, while light air flows from the front, at the bottom. *Reduces grease and moisture from condensing on the screen. *The system is on while the screen is in awake mode, and is off when the screen is in screensaver mode or is turned off. Protection from Moisture: * Operating the cooktop while screen protection system is off may result in condensation on the touchscreen. We recommend that you activate the screen during cooking to prevent this from happening. *If condensation build up continues while protection system is active, turn the ventilation fan “ON” to provide additional protection. View KITCHEN HUB - VENTILATION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38673 - Learn more about THE KITCHEN HUB: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38499 - Thanks for your interest! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionIs this also a microwave?

Asked 6 years ago by Confusedandamused.

• A:Answer Hi there, The Kitchen Hub is a very innovative piece of technology but it does not double as a microwave. If you are wondering what all it is able to achieve, take a look at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38499 - We hope that this helped! Thank you so much for your question. -MS

  Answered 6 years ago by GE Answers

  
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Q: QuestionIsn't heat and humidity destructive to lcd screens? What has been done to protect the screen?

Asked 6 years ago by Justbob30.

• A:Answer Hi Bob, Your Kitchen Hub™ is equipped with a screen protection system. The system expels small amounts of air around and below the screen to keep the touchscreen area dry and clean by preventing condensation or other substances during cooktop operation. We hope that this helped! Thank you for sending in a question. -MS

  Answered 6 years ago by GE Answers

  
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Q: QuestionMy wife has curated 1000's of recipes into word documents. They're all stored on Google Drive. Can she view these on this hub with Google Docs or any other app that supports the .doc extension? Thanks!

Asked 6 years ago by JohnT.

• A:Answer Hi John - Thank you for reaching out about our exciting Kitchen Hub. The Hub is compatible with any app from the Google Play Store. You're wife should have no problem viewing those wonderful recipes! Keep in touch! - John

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan this be upgraded from Android 8?.. won't run updated apps.. operating system is already slow and outdated after 2 years

Asked 3 years ago by Tom.

• A:Answer Thank you for connecting with us! Unfortunately, only the current OS is supported on the Kitchen Hub. We apologize for any inconvenience this may cause. If you need any additional information, please reach out to us. Kind regards – Matthew@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes it have blue tooth connectivity so I can hook up Bluetooth enabled speakers to the tv and watch Netflix.

Asked 5 years ago by bluetooth.

This question was asked about the related product: GE - 30 inches - Matte black

• A:Answer Yes it's connected to Bluetooth

  Answered 4 years ago by Anonymous

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Q: QuestionWhen will the GE Hub 2 (the model with the microwave) be released?

Asked 3 years ago by DeeJayW.

This question was asked about the related product: GE Profile Series - 30 inches - Under cabinet Range Hood - Black Stainless Steel

• A:Answer Has this been canceled b/c I've never seen a product delayed so long.

  Answered 1 year ago by FgTo

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