It keeps saying add water and I’ve tried the thumb over the suction hole. I have tried repeatedly but I don’t feel any suction not sure what to do at this point. I don’t want to give up on it because it was a great machine idk what to do. Any ideas?? null

Question

Accepted Answer

Prime it (thumb over the suction hole) while it is in cleaning mode.

Plove · Answer

These machines are JUNK, we should all ban together and file a class action lawsuit against GE for selling an extremely expensive, defective product!!!

GE Answers · Answer

Hey there - thanks for reaching out about your ice maker! Our apologies that you’re experiencing this issue and we can certainly understand how frustrating that must be. We recommend searching for the article titled “Opal Ice Maker - Not Making Ice, Water Well is Full (Models with no Round Button on the Front)” on the GE Appliances website in the support section. This article provides step by step guidance on how to get your Opal Ice Maker working again. If after trying this method, your Ice Maker still isn’t producing ice, service may be needed. You can schedule service with our Opal Support Team by calling 866-907-6718, or by submitting the Opal support request form on our GE Appliances website. We hope this is informative and please feel free to reach out on social media if you have any other questions that we can assist with. Take care. Lauren@GEA

Answered by GE Answers 3 years ago

“It keeps saying add water and I’ve tried the thumb over the suction hole. I have tried repeatedly but I don’t feel any suction not sure what to do at this point. I don’t want to give up on it because it was a great machine idk what to do. Any ideas??”

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