Questions & Answers

Q: QuestionHow do we get an owner’s manual for the GE Profile OTR SS (PMV9179SRSS) Have searched the internet and found lots of references to the manual but NO manual. Please help!

Asked 3 years ago by Joan.

• A:Answer I would like this info as well, please. Why is it so difficult to obtain?

  Answered 2 years ago by LakeVerified Purchase

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Q: Questioni have GE Profile Microwave/convection oven over the stove model. #JVM1790SK 01. The light display is very faint. Was bright before it was moved.

Asked 3 years ago by Marie.

• A:Answer Hello, we're sorry to hear that the light display in your microwave is has gotten very faint. If you need to replace the light you can do so by purchasing item WB08X10051 from our parts store by calling 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. Please reach out to us with any additional questions you may have. We're always happy to help! -Kacie@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this product have a mounting bracket for wall / under cabinet?

Asked 3 years ago by Dave.

• A:Answer Hi there, Yes, all of our over the range models come with the mounting kit needed for installation. Reach out if you have any additional questions. Have a great one! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan this model be placed in a cabinet located under the counter, as in an island configuration?

Asked 3 years ago by Linda.

• A:Answer Yes

  Answered 2 years ago by GreatVerified Purchase

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Q: QuestionDoes this microwave require a vent be installed that goes outside the building?

Asked 3 years ago by aumfwd.

• A:Answer no but you can vent it outside if you wish

  Answered 3 years ago by CookplusVerified Purchase

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Q: QuestionDoes this have a 'sound off' option to mute any loud beeping?

Asked 3 years ago by Peggy.

• A:Answer Yes

  Answered 3 years ago by CookplusVerified Purchase

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Q: QuestionWhat color are the handels?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - Black Slate

• A:Answer Greetings, We're happy to answer your question! The color of the handle is a Black Stainless color. Your business is greatly appreciated. Stay in touch! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHello. Replacing GE JVM192K 003; any wall bracket, cabinet hole match? Thank you.

Asked 3 years ago by Ric.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - White

• A:Answer Hi, We appreciate you reaching out and will be glad to assist you! All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. So model PVM9179DRWW would be an excellent choice of replacement. Thank you for being part of the GE family. Best wishes! Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionJVM290WV 001 replacement above stove?

Asked 3 years ago by Cass.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - White

• A:Answer Hi there - we're more than happy to help! We tried looking for the model you listed, but we couldn't locate the product and the specifications for it. We still want to help you find a replacement for the microwave, so please reach out to us on social media (Facebook, Twitter, etc.). We ask that you please send us your complete model and serial numbers (a picture will work too) and a copy of this question so that we can make an appropriate comparison between models. -- We hope that you found this answer insightful, and we hope to hear from you soon. Have a great day. - Pablo@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the wattage

Asked 3 years ago by Lokg.

• A:Answer 925

  Answered 2 years ago by GreatVerified Purchase

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Q: QuestionSince this is a convection oven, do you recommend installing heat shields? If so, what kind?

Asked 3 years ago by Dave.

• A:Answer This shouldn’t be needed.

  Answered 3 years ago by DisappointedVerified Purchase

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Q: QuestionBest replacement model for PVM1790DR/WW?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE Profile - Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Chef Connect - White

• A:Answer Hello- Thanks so much for checking with us and for your loyalty to our brand. We are happy to help you find a great replacement. Please take a look at the following model. https://www.bestbuy.com/site/ge-profile-profile-series-1-7-cu-ft-convection-over-the-range-microwave-with-sensor-cooking-and-chef-connect-white/6498922.p?skuId=6498922 If you have any questions, please reach out to us directly. Thank you! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat do I need to purchase to vent this back into the room?

Asked 3 years ago by Shawn.

• A:Answer If vented in room, you do not need to purchase anything

  Answered 3 years ago by CookplusVerified Purchase

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Q: QuestionWill this connect to an external exhaust vent?

Asked 3 years ago by Jimbob.

• A:Answer Yes.

  Answered 3 years ago by DisappointedVerified Purchase

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Q: QuestionI have a GE Microwave mod # JVM3160RFSS. Will this unit mount to that models existing wall bracket?

Asked 1 year ago by RP.

• A:Answer No you need to use the wall mount that comes with the unit

  Answered 1 year ago by ChrisTVerified Purchase

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Q: QuestionThe National Kitchen and Bath Association recommends that the bottom of the microwave should be no higher than 54 inches above the floor, or 18 inches of clearance between the microwave and the cooktop height of 36 inches. Why 30" in the video?

Asked 2 years ago by Clearance.

• A:Answer No idea, I haven’t seen the video. But the width is 30, could that be confused with some other dimension ?

  Answered 2 years ago by TG77Verified Purchase

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Q: QuestionDoes convection use the microwave ?

Asked 2 years ago by Anonymous.

• A:Answer No, but there is a combination mode that uses both together. Haven’t tried it yet though.

  Answered 2 years ago by TG77Verified Purchase

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Q: QuestionWill the convection oven make toast ? Can it toast or broil top of a pie

Asked 2 years ago by Lela.

• A:Answer Hi there and thanks for considering this wonderful microwave for your home. This unit has air fry, bake, and roast functions. However, this model doesn’t have the option for broiling. If you have any additional questions, please let us know. We’re always happy to help. -Gina@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionConcerning door handle. Is there improvement of door handle to not peel ?

Asked 2 years ago by vinnsam.

• A:Answer No improvement.

  Answered 2 years ago by SteveCVerified Purchase

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