“GEProfile double wall oven. Light will not shut off and the door will not close as lock is engaged outward. Please advise.”
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Hi Kathy- We are sorry to hear of this unfortunate experience. We suggest to press the Self-clean pad and then Cancel/Off. Also, reset the electronics by turning off power at the circuit breaker for 30 seconds or so. Use the Oven Light switch on the control panel to turn the oven light on/off. If you need further assistance, a qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Keep in touch! SUE@GEA
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