A:AnswerHi Tony - GE Profile Series Over-the-Range Oven with Advantium® Technology PSA9240SFSS operates on 240 volt, 30 Amps (NEMA
#14-30R four-prong grounded outlet). We suggest to view page 3 of the Installation Instructions at the following link for more details and illustration: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40679-5.PDF - Thanks for choosing GE Profile! Sue
A:AnswerHello Hmam - Congratulations on the new microwave! There are air vents in the door that allows air to flow between the panes of the window in the door. Air passage through the door helps keep the door cool to the touch during operation. This can allow steam from the cooktop below to get in and is normal. Keeping the exhaust fan on will help reduce this. However, if you notice a large accumulation, allow the microwave door to stand open for about15 minutes to accelerate the dissipation of the moisture. Keep in touch! - John@GEA
A:AnswerHi Debra - Thanks for considering GE Profile™ Over-the-Range Oven with Advantium® Technology
PSA9240SFSS! Yes, the unit can be exhausted to the outside. It is designed for adaptation to the following three types of ventilation to suit your installation needs: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). The Installation Guide at the following link provides complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40679-5.PDF - Keep in touch at GEAppliances.com. Enjoy! Sue
A:AnswerHello - We appreciate your interest and we are happy to help! Yes, the model PSA9240SFSS can be installed under the cabinet, above the range. Thanks for checking! Olga@GEA
A:AnswerHello, thank you for this question. This microwave does pull 30 amps. If you would like to view the electrical requirements for this microwave, you can do so on page 3 of the installation instructions, linked here: https://files.bbystatic.com/7IOgTIsKubjjZ5oEbM2GBQ%3D%3D/6775fdcc-c37a-4dbb-8a13-037b3a2b0713.pdf We hope this helps! Please don't hesitate to reach out with any further questions or concerns. -Chris@GEA
A:AnswerHello, thank you for your question and congratulations on your new Advantium purchase! There are several differences between 120v and 240v. For example, 240v is 4x-8x faster than conventional cooking, can have multiple heat functions on at once: microwave, fan, upper heat, lower heat, interior lights, etc., and no preheat necessary, except with convection cooking. 120v is 2x-4x faster than conventional cooking, heat functions cycle one at a time: microwave, fan, upper heat, lower heat, lights, etc., and has a separate light for the interior light; light stays on. While 240v offers many advantages, it is not approved for under-counter installation whereas 120v is approved for under-counter installation. We hope this helps! Please feel free to reach out with any further questions or concerns. -Chris@GEA
A:AnswerHello,
Thanks for asking! We're glad you like this model and we'd be more than happy to help. We found that this Advantium is for Over-the-Range installation only, and cannot be enclosed like a Built-in model. If you have any further questions let us know. Take care!
-Sylvia@GEA
A:AnswerHello ChuckT,
Thank you so much for reaching out and for your continued loyalty with GE. It is truly appreciated. You will need to use the mounting bracket with the new model since the bracket kit is designed for that model. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerHello Lee - Thank you for the interest in this excellent microwave. We will be happy to help in anyway we can.
So we can better understand your question and look into this further, please reach out on our Contact Us page or social media. We look forward to hearing from you. - John@GEA
A:AnswerHello Lee - Thank you for reaching out about this amazing microwave. We would love to share more about it. This model can be installed above an island, assuming there are cabinets above it to attach it to and an electrical outlet within reach. The installation dimensions for all GEA 30" over-the-range microwave ovens are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. This makes it simple to install a new microwave or replace a current GEA over-the-range microwave oven. - JB
A:AnswerHello - We appreciate your interest in the PSA9240SFSS and we are happy to help! Yes, this model has a broil cooking mode. Thanks for checking! Olga
A:AnswerHello Jerry - This model (PSA9240SFSS) is 240 volt, your old model is 120 volt. If you choose to replace your old model with this 240 volt unit, you will need to have your electrical connections configured to accommodate this new unit. The new unit will fit well into your existing space, however you will need to use the new mounting hardware that comes with it, the old mounting hardware should be removed. -Trey@GEA
A:AnswerHi Ann, thanks for reaching out! We found some information related to cleaning a stainless steel microwave interior. Most spills and splatters in the microwave clean up easily with a damp, soapy cloth or sponge. It is best to clean soil as soon as it appears. Consult your Owner's Manual for information about cleaning your microwave. For cleaning the interior: Some spatters can be removed with a paper towel; others may require a warm soapy cloth. Remove greasy spatters with a sudsy cloth, then rinse with a damp cloth. Use only mild, non-abrasive soaps or detergents applied with a sponge, or soft cloth. You can use a plastic, soap-filled scouring pad or sponge for heavy soils. There is an article on our website titled "MICROWAVE STAINLESS INTERIOR CLEANING RECOMMENDATIONS" that offers more cleaning tips that may help! We hope that this helps! Happy cooking. -Michael
A:AnswerHi Ted- This is Sue at GE Appliances. We are happy to help. Press the Settings pad, turn the dial to select BEEPER VOLUME, press the dial to enter. Select the beeper volume, press the dial to
enter. For reference, see page 29 of the Owner's Manual: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40678-2.pdf - Thanks for checking with us!
A:AnswerHi Jastra - Thanks for choosing GE Profile Model # PSA9240SFSS! It can be installed under a cabinet, even if there is not a cooking surface underneath; however, the height clearances must still be met. Over- the- range models must be installed 66" from the floor to the bottom of the cabinet that the microwave attaches to. This can also be measured as 30" from the cooktop to the bottom of the cabinet it attaches to. We suggest viewing the Quick Specs document at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240455_psa9240sf_c3.pdf -
Keep in touch at GEAppliances.com for all your appliance needs! Sue
