“I just got my GE profile washer/dryer combo about 2 months ago and I feel like it does not fully dry any of my loads, large or small, even when I put more dry on. I just had a few hand towel that took 3 cycles. And yes, I cleaned the filter.”
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Sorry, there was a problem. Please try again later.Hello- Congratulations on your new UltraFast Combo Washer/Dryer. This is such an amazing machine, and we want you to love it! We apologize for your inconvenience and want to help! It sounds like your software may need to be updated. You can review information on checking the software on our website. The article on our site is titled GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - FINDING THE SOFTWARE VERSION ID and this troubleshooting article too: GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - CLOTHES NOT DRY WHEN DRYING CYCLE IS COMPLETE. If you still have issues, please take advantage of your warranty and reach out to GE Consumer Service by calling 1-800-432-2737. Thank you! Joyce@GEAppliances
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