“I just bought 24/7 support in January. How do I get a complete/detailed explanation of what this covers?”

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• Call Best Buy and ask to speak to someone on Geek Squad.

  Answered by Gary 8 years ago

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• The specific plan info for the one you purchased is on your Best Buy account. also, they have pamphlets at their register counters too. I got a detailed plan description stapled to my receipt when I bought mine last month. Hope this helps you.

  Answered by Melzers 8 years ago

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• Hi LDH – Thanks for signing up for a Geek Squad 24/7 support plan. It covers a wide range of software services and other labor in store and online. You can download the full Terms and Conditions to review exactly what is covered about halfway down the page at this link: https://goo.gl/UPYKpA

  Answered by GeekSquadSupport 8 years ago

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