A:AnswerSorry, I have not had that problem before. I would think if the frig was not working when delivered they would take it back with them.
If you have to go to the stote, I would and ask for the manager of the syore and not mess with the people ignoring your problem.
A:AnswerHonestly, the times I have called the phone #, they send a repair person out and they fix what is wrong. And I know the compressor has I think a 10 yr warning thru the company LG
A:AnswerI have no idea but it should be replaced. Refrigerators of today do not last as in the past. The last one we bought lasted 10 years. The last one before that lasted 28 years.