3-Year Standard Geek Squad Protection

3-Year Standard Geek Squad Protection
$329.99

Overview

Ratings & Reviews


Overall Customer Rating:
96% of customers would recommend this product to a friend (695 out of 727)

Features


In-Home Service

We'll visit your home to repair large appliances

Normal Wear and Tear

We fix failures from dust, internal heat and humidity, plus defects in materials and workmanship

Extended Coverage for Major Parts

An additional three or five years of coverage is provided beyond the manufacturer's warranty period, depending on the length of the plan purchased

Food Spoilage Allowance

We'll cover up to $200 in spoiled food should your freezer or refrigerator fail

Reinstallation

We'll reinstall your repaired device if we originally delivered and installed it

Power Surge Repair

We'll handle the repair costs for equipment failure due to a power surge or fluctuation

Transferable

Anyone you give the covered product to will be able to obtain service under the Protection Plan. No additional charges or restrictions apply

Convenient Claim Support

We're here for you if something goes wrong


Overall customer rating

4.7
96%
would recommend to a friend

Pros

Cons

Looks like there aren't enough negative mentions yet.

Most recent reviews

See all customer reviews
  • Rating: 5 out of 5 stars

    Love the Geek Squad

    Posted
    nottechie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Anytime I need assistance with laptop/printer, etc. the Squad is there to help. Every time I needed assistance, they were able to help me through the problem.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Protection

    Posted
    Vickinicki11
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Glad I got this just in case. Its a great refrigerator.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Waste of money

    Posted
    Richardson
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    In the beginning of the year My family and i were without a fridge for 62 days as we got the run around from Samsung.Was giving the number to a service place that has been out of business for sometime etc... In the beginning of APRIL we were finally giving a refund for our fridge! In search of a new refrigerator we came across one that was in our budget at best buy. but it was a Samsung... Jp the sales man had insured us that if we purchased the geek squad protection we would have no worries! Wouldn't have to deal with Samsung and even geek squad gwould help with food that was ruined What a good deal right? Nope! here we are going on day 5 with no refrigerator and rotten food. Called geek squad was told that they dont service my area! Why did i even pay 150?? and also was told by geek squad Samsung will be sending me a replacement. haha. Called Samsung they said that whoever i spoke to at geek squad had lied to me.. and that they would schedule a service tech.. no service tech...and now waiting on a store credit. supposedly... I have already dealt with Samsung so already knew what to expect. Stock up on ice and ice chest!! I am 25 mins from lake Jackson, purchased the geek squad protection so wouldnt have to deal with samsung , have only had it for a little over 2 months and am living out of an ice chest with 3 kids! why cant something be done!? Why do I just getting told im sorry and passed on to the next person. Its going to be a long weekend ...

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    would expect much better from Samsung and Best Buy

    Posted
    arthurdash
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Water dispenser leaks all over floor, and since day one the ice cubes are way too small and taste HORRIBLE

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    great service

    Posted
    rr01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    geek squad way to go-always helpful. helpful over the phone and in the store

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Peace of mind

    Posted
    Mjb2016
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great to not have to worry for the next 3 years if the fridge breaks!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great item protection

    Posted
    Gio67
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This program protection was just what we were looking for

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Expensive

    Posted
    Hart
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Pricey and we were not offered the multiple plan after we purchased 5 appliance from them.

    I would recommend this to a friend


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