A:AnswerMine had no dents or issues at all!! No scratches or anything on the screen either! I looked at battery life/condition and it was 100%, so it had been replaced!! Hope this helps
A:AnswerMine was at 100% when I received it, meaning they replaced it!! It also stays charged for like 3 days and i use it all the time in school, so I would say pretty good!!
A:AnswerIf you have good internet, cloud gaming should work perfectly fine. The RAM on this model is slightly lower and it's going to push the limits if you're streaming amongst other things like games or apps.
A:AnswerYes, but MS Word for MAC. You can also get MS Office 365, which includes Word, Excel and Powerpoint. You pay a monthly fee for it and, when a new version comes out, you can automatically upgrade it.
A:AnswerMac OS Big Sur 11 or could be Mac OS 12 Monterey, or Mac OS 13 Ventura or Mac OS 14 Sonoma which is the latest version. It could have either of the 4 as it came out in 2020 when Big Sur was the first OS of the ARM systems.