Will it work with 2.4 GHz and 5 GHz? null

I am glad that you gave this feedback so we can clarify this issue for you. All Geeni devices are designed to work for 2.4 GHz networks for a wider range because 5 GHz networks cannot penetrate through walls and floors. The good news is, most routers nowadays are dual-band and with that regard, we can simply request from your Internet Service Providers to separate the two networks (2.4 GHz and 5 GHz). This will automatically allow your devices to connect to 2.4 GHz networks and connecting your camera using QR mode. Let us assist you in connecting your device, please call us at +1 (888) 232-3143 or send us an email at support@mygeeni.com. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST.

“Will it work with 2.4 GHz and 5 GHz?”

Asked by 1064 4 years ago

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Geeni - Indoor Wi-Fi Wireless Network Surveillance Cameras (2-Pack) - Black-Front_Standard

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I am glad that you gave this feedback so we can clarify this issue for you. All Geeni devices are designed to work for 2.4 GHz networks for a wider range because 5 GHz networks cannot penetrate through walls and floors. The good news is, most routers nowadays are dual-band and with that regard, we can simply request from your Internet Service Providers to separate the two networks (2.4 GHz and 5 GHz). This will automatically allow your devices to connect to 2.4 GHz networks and connecting your camera using QR mode. Let us assist you in connecting your device, please call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST.
Answered by Geeni official response 4 years ago
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