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Thank you for your interest in one of our products, Jason. To answer your question, For connecting the device using the mobile hotspot, you will need two mobile phones, one is to access the Geeni app and the other will be the one to serve as the source of the mobile hotspot (make sure this phone has a mobile data). The mobile phone that is the source of the mobile hotspot needs to be always near the camera. Kindly turn on the mobile hotspot of the other phone and connect your phone to the hotspot. Upon adding the device to the Geeni app, select the "Change Network" on the Set up your WiFi page and kindly make sure to enter the WiFi name and password for the mobile hotspot. We don't recommend you to use a mobile hotspot for connecting the device since a mobile hotspot is not as stable as a regular home router. For more details, please contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
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