A:AnswerHi Leah Marie, you cannot use the color LED strip for the skateboard because it has to be plug in a regular socket in order for it to work. If you have any issues moving forward, please contact us via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
A:AnswerHi Hossam, We apologize for the inconvenience this has caused you. Please try to unlink and relink the Geeni app from the Google Home app. If the issue still persists feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143. You may also visit our support website at support.mygeeni.com for troubleshooting steps online and for our online chat support.