“If this charge 6 fitbit burns my wrist can I get a refund through Best Buy or do I need to work with Fitbit? I had 3 fitbits in the past & only the charge 5 burned my wrist & had to be returned to fitbit. It took 6 Mos to get refund after many emails.”
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I would assume that if you are in the 14 day return period, you will can return via Best Buy Policies. (though opened items may have a fee to return, you have to check with best buy). Otherwise, you'd continue to have to work with Fitibit. If you've been burned by them in the past, you may have an allergic reaction to their materials and I would stay away from them.
Sorry, there was a problem. Please try again later.Once opened it can't be returned to the store (Fitbit —manufacturer— would handle all claims = repair, replacement, credit) ***this is a hygiene issue*** it can't be returned (like soap, lotion, beds, vacuum, shampooer machines = too much liability for the store @ manufacturer only = can't resell and next customer could get infected) ***do you want a used bandage at the ER*** ____ The device didn't — burn — your skin (it's your hygiene = your sweat burned your skin paired with skin's inability to breathe/relax/heal) ____ a regular nylon watch band would "DRY ROT" break/snap after 6+ months of constant daily use (if worn skin tight for HR your actual skin will burn—irritated — by "acidic" sweat) _____ ***Contact dermititis*** _____ You must (1) wash/rinse occasionally especially after a sweaty workout (2) occasionally switch wrists to allow "skin" to breathe and heal (2a) wear on other wrist while sleeping is best advice (2b) if wanted apply lotion to skin after washing wrist/skin itself
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