Chromecast overheating and quits working. I will be watching something through the chromecast and it will just stop working and go blank screen. I can reset it and it will work for a little while and then quit again. Very hot to the touch.

Question

RobJ · Accepted Answer

Make sure there is airflow behind your tv. If it's in a cubby hole or something like that it can overheat easily.

Fuzzzface · Answer

That sounds like you need to replace the Chromecast unit. Is it still under warranty?

Noriele · Answer

I have not had that happen, but a day after I installed my Chromcast, when the TV had been on but I was not using the Chromcast, I removed it and it was extremely hot. I won't leave it in the TV anymore unless I am using it.

Answered by Noriele 10 years ago

Supercoach · Answer

I would exchange it for another

ChristopherM · Answer

You should contact google directly for troubleshooting and warranty options.

Link4233 · Answer

Chromecast requires an internet connection to work properly. Make sure the signal strength is strong in the room you're attempting to use it in. Also I would check for any update that may have been released. Sometimes manufacturers will release updates to fix bugs with their programs or devices.

I would recommend:

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Answered by Link4233 11 years ago

sterltech · Answer

they all get hot to the touch but i would just exchange it for another one.

j1701 · Answer

I've never experienced this issue. Is the Chromecast inside an inclosed area with the TV, such as an entertainment center?

DeanD · Answer

I had the same thing happen to me. After a few Google searches I found that I had to disable the Guest account function on my new wireless router. Did a factory reset and it has worked perfectly since then and no longer heats up! !

Answered by DeanD 11 years ago

Anton · Answer

I am not sure why that happens but i think it might be a defective piece. Mine works seamlessly. Try talking to google support directly.

Etsinger · Answer

Try using the dongle that comes with the Chromecast. It will give space between your tv and the device. Mines runs warm also but has no thermal issues in my Sony receivers HDMI input in the back up against a wall. Even on my Samsung plasma which is a high temp screen the Chromecast didn't have overheating issues. Also try hard resetting it and restarting the connection again. It helped my connection/stream issues.

“Chromecast overheating and quits working. I will be watching something through the chromecast and it will just stop working and go blank screen. I can reset it and it will work for a little while and then quit again. Very hot to the touch.”

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