Questions & Answers

Q: Questioni have a taco sr530 switching control for my in floor heating zones that my thermostat is wired to . they are using two wires with a third wire folded back. can i use the new nest with this set up .

Asked 5 years ago by sully.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - White

• A:Answer To make sure that your system is compatible with Nest Learning Thermostat, you can use the Compatibility Checker here: https://store.google.com/us/widget/compatibility/thermostat

  Answered 5 years ago by Nest Support

  
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Q: QuestionI have a 2 stage heat pump and 3 stage air handler (electric furnace). Will the 3rd Gen Nest work with my setup?

Asked 5 years ago by jcbuff.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Black

• A:Answer The Nest Learning Thermostat 3rd Gen is designed to work with most 24V systems. It supports up to three stages of heating and two stages of cooling for conventional systems, and two stages of heating and cooling with auxiliary heat for heat pumps. To make sure your system is compatible, please use our online compatibility checker here: https://store.google.com/us/widget/compatibility/thermostat

  Answered 5 years ago by Nest Support

  
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Q: QuestionCan the stat be hotwire to 24 volts

Asked 5 years ago by leon.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - White

• A:Answer I could be wrong but your HVAC system should be supplying 24V. I believe this is the "R" wire. I believe this stat is designed to work with a 24V supply. If you have other then check with the Nest people to see what they recommend.

  Answered 4 years ago by CJ134Verified Purchase

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Q: QuestionCan this product sense motion when you come into your home and automatically change the temperature setting? And if it’s an unwanted guest can I get alerts to my app?

Asked 5 years ago by Kelly.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Black

• A:Answer Nest Learning Thermostats have occupancy sensors to detect when someone is in a room for comfort optimization and energy saving but it doesn't send alerts for unwanted guests as it doesn't have a camera.

  Answered 5 years ago by Nest Support

  
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Q: QuestionDoes this work in high voltage apartment building? Does it require separate transformer for that?

Asked 5 years ago by Pradeep.

• A:Answer The instructions state that the nest cannot be used in 120/240 control systems.

  Answered 4 years ago by HhgghhhbVerified Purchase

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Q: QuestionIf I set the thermostat can the kids change the settings?

Asked 5 years ago by Pops.

• A:Answer Not if you set the lock feature (4 digit PIN) on your Nest.

  Answered 5 years ago by CathleenVerified Purchase

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Q: QuestionMy current thermostat is in a room rarely visited even when we are home, will Nest features work under these circumstances or will it constantly think no one is home or can I override that and if I do is this worth buying?

Asked 5 years ago by OldMan25.

• A:Answer You can override that feature, and believe me, it worth it. If you have two thermostats, you can override one and the other one with the feature on.

  Answered 5 years ago by HGMLVerified Purchase

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Q: QuestionWhat are the available settings for the fan? Wil the thermostat tell you if the furnace or air conditioner is actually running?

Asked 5 years ago by Ralph.

• A:Answer Each and more!!! on and off for fan It shows you in color what is operating AC or Furnace

  Answered 5 years ago by Reflector

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Q: QuestionI have a nest T3007ES 3rd gen thermostat I set-the temp for 73 cooling only to return hours later and its set for 66 and freezing What is the problem

Asked 5 years ago by Dale.

• A:Answer we had that issue when we first installed. it starts to remember what temps you like and starts to adjusts. not sure how long you have had yours.

  Answered 5 years ago by gymrat

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Q: QuestionThermostat changes temp at Will I set it at 73 cooling and leave for hours only to come home and its freezing and now set for 66 What is the issue I have a Nest T3007ES 3rd Gen thermostat Thank you

Asked 5 years ago by Dale.

• A:Answer Do you have smart schedule turned on? And are you using ECO mode? ECO will set to a predefined temp when it knows you are not home, and the schedule will know you once changed the temp, so will schedule that same change every day. I turn both off, don't care for the features.

  Answered 5 years ago by NickMVerified Purchase

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Q: QuestionCan a hidden camera be installed in the actual nest smart thermostat?

Asked 5 years ago by Butterfly79.

• A:Answer No it can not

  Answered 5 years ago by don186Verified Purchase

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Q: QuestionI have a thermostat that controls 2 zones, upstairs and downstairs. Will a nest work for this and which one?

Asked 5 years ago by Cherie.

• A:Answer Each nest is only capable of controlling 1-zone. You would need a separate. Thermostat for each zone.

  Answered 4 years ago by DarcherVerified Purchase

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Q: QuestionWe already have google home minis in our house, if i purchased this nest thermostat is there anything else i need for it to work? Can i operate it from the google home app?

Asked 5 years ago by KevinF.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Black

• A:Answer Yes. I have a Sony speaker with Google Assist and I'm able to operate it.

  Answered 5 years ago by Rinduan

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Q: QuestionYou don’t need a land line,”phone” to install the nest? Thanks.

Asked 5 years ago by Red.

• A:Answer You don’t need a landline phone

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionWhat's the difference between T3017US and T3007ES

Asked 5 years ago by TempUser.

Q: QuestionWill this work with central air, h vac?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - White

• A:Answer Absolutely !!

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionWill it work if I have my cooling system and heating system separate, I mean I don’t have a unit with both in it, will it work with both of them?

Asked 5 years ago by Garciafam.

• A:Answer Contact Nest through the Google website. You can easily chat with them online and they will ask for the info they need and let you know about compatibility before purchasing.

  Answered 5 years ago by GoBucks123Verified Purchase

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Q: QuestionWe have the Nest Learning thermostat III and can’t seem to get it running. We have installed it but are having problems connecting it to our WiFi. Does it need to be connected in order to work?

Asked 5 years ago by Biscut.

This question was asked about the related product: Google - Nest Learning Thermostat - 3rd Generation

• A:Answer The thermostat does not need to be connected to WiFi to work, but does have to work from a cell phone.

  Answered 5 years ago by Bryan

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Q: QuestionI have a new nest thermostat that is installed and working, but I cannot connect it to my iPhone. I’ve tried everything, even chatting with google support to no avail. What else can I do?

Asked 5 years ago by susanrob.

• A:Answer Download the Google Home app. It works through there.

  Answered 5 years ago by GoBucks123Verified Purchase

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