“My new Nest Sensor will not connect with my wifi, even sitting on top of the thermostat. What can I do???”
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From what I have read, the sensor connects to the nest thermostat via blue tooth not Wi-Fi.
Sorry, there was a problem. Please try again later.Make sure you are only using 2.5 not 5.0 wifi
Sorry, there was a problem. Please try again later.You can try these steps if you can’t connect your sensor to your thermostat: - Make sure your phone’s Bluetooth is turned on. - Move your sensor to a different location and try to connect it again. Your sensor should be within 50 feet (15 meters) of your thermostat, but it may need to be closer. - The connection range can be reduced by wireless interference from walls, cabinets and bookshelves. If you still can’t connect your sensor after a few tries, check for other things that are causing wireless interference. Cordless phones, microwave ovens, and other electronics can affect the Bluetooth connection. If the issue persists, we recommend contacting our support team. You can reach out to us anytime here: https://support.google.com/googlenest/gethelp
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