A:AnswerIt depends on your system and it's wiring. Nest Thermostat works with most 24V heating and cooling systems, including furnaces, air conditioners, boilers, and heat pumps with either forced air or radiant delivery that has a maximum of 6 wires. We suggest using our online compatibility checker to ensure that your system is compatible with Nest Thermostat. Here’s the link: https://store.google.com/us/widget/compatibility/thermostat
You may also check this link to learn more about Nest thermostat compatibility: https://support.google.com/googlenest/answer/9246656
For further assistance, you can contact our support team here anytime: https://support.google.com/googlenest/gethelp
A:AnswerHey there, MamaKeo. The Nest Thermostat is the first generation for this product. For more insight on all our devices, here’s a link: https://support.google.com/googlenest/topic/9361773
A:AnswerHey there, Jl. Yes! The Nest Thermostat is able to be voice controlled through the Google Home devices. Check out this link for more information: https://support.google.com/googlenest/answer/7207759
A:AnswerThanks for asking, memo. Sometimes you may need a C wire or a Nest Power Connector to keep the Nest Thermostat powered or charged. The need for one one may depend on your system — here’s a link to our compatibility checker to see if one is needed: https://store.google.com/intl/en/widget/compatibility/thermostat/
A:AnswerThanks for asking, jello. If you have a system with a dedicated fan wire, you can manually turn on the fan with the app or your thermostat, or set a fan schedule — here’s how:
1. Open the Google Home app.
2. Tap Home > All devices, then touch and hold your device's tile.
3. Tap Fan.
4. Choose how long you'd like your fan to run.
5. Tap Run fan to run your fan or tap outside the sheet to cancel.
6. The fan automatically turns off after the set time. To manually turn off the fan, tap Fan > End fan.
Here’s a link with more information: https://support.google.com/googlenest/answer/9296419
We’re available 24/7 here: https://support.google.com/googlenest/gethelp
A:AnswerGreat question, Steve. Yes, the Nest Thermostat is Matter enabled which allows more compatibility. Check out this article for more details: https://support.google.com/googlenest/answer/12391458?hl=en
A:AnswerHi there, Key. Sorry you’re having problems with powering your Nest Thermostat — we know it can be frustrating. A “No power” alert can be caused by the following:
1. Incorrect Wiring: The thermostat wiring may be faulty.
2. Missing Common Wire (C-wire): Your system (including some heat-only, cool-only, zone-controlled, and heat pump systems) needs a C wire or a Nest Power Connector, which is not currently connected.
3. Power Disruption: Check if the HVAC system is turned off at the circuit breaker, fuse box, or system switch, or if there is a power outage.
4. Other HVAC System Issues: There might be another problem with your HVAC system preventing it from supplying power to the thermostat wires.
Here’s a link with more information: https://support.google.com/googlenest/answer/10191637?hl=en#zippy=
If these steps still don’t resolve the problem, we’re here to help 24/7: https://support.google.com/googlenest/gethelp?
A:AnswerThanks for asking. This Nest Thermostat is the 1st generation of this iteration. Here’s a link to help identify each thermostat: https://support.google.com/googlenest/answer/9246551?hl=en
A:AnswerGreat question, jay. The Nest Thermostat is compatible with a wide range of systems. Our recommendation is to use this compatibility checker to make sure you’re getting the best fit: https://store.google.com/intl/en/widget/compatibility/thermostat/
A:AnswerHi there, Phil. This Nest Thermostat is the 1st generation of this iteration and is not one of our learning thermostats. For more insight on each device, here’s a link: https://support.google.com/googlenest/answer/9246551?hl=en
A:AnswerThanks for asking. No, this Nest Thermostat is not losing support in October 2025. Contact our support team for personalized assistance if you have any additional questions: https://support.google.com/googlenest/gethelp
A:AnswerThanks for asking, Shay. This Nest Thermostat is the 1st generation of this iteration. Here’s a link to help identify each thermostat: https://support.google.com/googlenest/answer/9246551?hl=en
A:AnswerHey there, Jack. We will continue to support the Nest Thermostat as there are currently no plans to discontinue them. If you have any questions or concerns, don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
A:AnswerThanks for asking. This Nest Thermostat is the 1st generation of this iteration. Here’s a link to help identify each thermostat: https://support.google.com/googlenest/answer/9246551?hl=en
A:AnswerThanks for the inquiry, Pro. The Nest Thermostat works with a variety of systems and the best way to determine if this works for your set up is by using our compatibility checker: https://store.google.com/intl/en/widget/compatibility/thermostat/
A:AnswerHey there, Kaye. Sorry to hear you’re having problems with Nest Thermostat running your fan constantly. This could mean there is something happening with your wire in the thermostat’s G terminal as this is where fan control happens — we’d like to investigate and see what may be causing this. We’re ready to help 24/7: https://support.google.com/googlenest/gethelp?
A:AnswerHi there, JohnM. This Nest Thermostat is the 1st generation of this iteration. Here’s a link to help identify each thermostat: https://support.google.com/googlenest/answer/9246551?hl=en
Regarding continued support:
If you have questions or concerns about this, get answers in our Thermostat help center, or ask other Thermostat owners in the Google Nest Community. Contact our support team for personalized assistance if online resources don't resolve your issue: https://support.google.com/googlenest/gethelp
