“We are having issues getting this to work with our Hunter Douglas Powerview motorization shades and app. What do you recommend to fix this?”

1-2 of 2 Answers

• Make sure the WiFi bands provided by this solution is also a band your device (HD Powerview) can work with. That's where I would start.

  Answered by redtech 6 years ago

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• It's probably connecting to the 5ghz band. I would see if Hunter Douglas has a way to program/make the blinds only connect to the 2.4ghz compatible band. Seems to be a common problem with this type of auto band switch wifi system(s)

  Answered by Shintodragon 6 years ago

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