How long will this phone last? i.e., I have been told they are only expected to last 18 to 24 months. Is this true? null

Question

Lively · Accepted Answer

Hello, the life expectancy of a Jitterbug product varies depending on multiple factors. All new (originally purchased) phones, device, accessories and batteries come with a 1-year warranty that protects against manufacturing defects. If the product should fail within the first-year due to a manufacturing defect, the product would be replaced. For further assistance, please call Customer Service at 1-800-733-6632, between 5am and 8pm PST.

Answered by Lively 7 years ago

Top 10 Contributor

Vistas123 · Answer

Good question. My father had his previous Jitterbug for 12 months, and then started experiencing issues - which is why we just replaced it. With the low cost, I consider this a value, even if we have to replace it annually.

Answered by Vistas123 6 years ago

Verified Purchase

JitterbugUser · Answer

Mine lasted 18 months and fell apart. Warranty is only 12 months. I have to buy a new phone now. The adhesive that holds the back cover disintegrated so the phone literally split into two halves. Jitterbug sad the would not repair it and I would need to buy a new phone
--Jitterbug Smart 2 User

Shrew · Answer

I just spoke with a Great Call rep regarding the issues my father's having with his phone - it is 4 years old; she said the life expectancy is two years.

CommunityAnswer · Answer

The life expectancy of this phone depends upon the way it is used.

Answer

I just called customer service. My mom has had her phone for almost 3 yrs and the battery doesn't keep a charge so I want to replace it. I was told that if I purchase a replacement phone directly from Lively, there is no warranty for the phone. I can purchase from their confirmed dealer - Best Buy and at least be able to return it if it should be faulty. So my though is they aren't in the business to sell phones.

Answered by Anonymous 3 years ago

“How long will this phone last? i.e., I have been told they are only expected to last 18 to 24 months. Is this true?”

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