“We purchased this microwave under a year ago and it started to show a message saying “keypad shorted service may be needed.” Very disappointing on a practically new microwave. Can this be fixed easily? And if so, how?”
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Hello - Thank you for reaching out to us regarding your microwave. We are sorry to hear that you are getting an error message and we are glad to assist. Try disconnecting power on your microwave at the power source for about 30 seconds to reset the electronics. On some occasions the electronics may develop a glitch. Removing the power supply to the unit may allow the electronics to reset. If the above suggestion does not resolve the situation, service is recommended. For safety reasons, we cannot offer do-it-yourself repair advice on microwave ovens due to high voltage (capacitor holds a high voltage charge even after it has been unplugged). To schedule service on your Haier appliance, please contact 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment. We apologize for any inconvenience it has caused. Olga
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