Questions & Answers

Q: QuestionCan you install a new hard drive into a Tivo Bolt and do you carry the hard drive in the store?

Asked 5 years ago by LizaE.

Q: QuestionI have a gaming desktop and i want to update the case and install fans are you guys able to do that? And if so do i have to buy the parts there or can i order them online and give them to you guys to put togehter

Asked 5 years ago by Davian.

Q: QuestionRecently I have bought a laptop, it was configured with a geek squad admin, it has to be like that? I want to enter my account as admin, but I can't...

Asked 5 years ago by Katty.

Q: QuestionHey, I want to upgrade my computer. Will geek squad install a new cpu cooler for me?

Asked 5 years ago by Jpass53.

Q: QuestionDo they accept gift cards in store for this service?

Asked 5 years ago by Michael.

Q: QuestionIf I buy a i9900k as well as a nxzt kraken m22 cpu cooler would I be able to bring my pc in for it to be installed

Asked 5 years ago by Elijah.

Q: QuestionHow much would it cost to have a Graphics card and Motherboard installed? is it $40 per item?

Asked 5 years ago by Chris.

Q: QuestionHow much to replace battery Q200e?

Asked 5 years ago by Williams.

Q: QuestionI’ve purchased a CAC reader for my Mac and I have Downloaded the necessary certificates to access gov sites. For some reason, despite following instructions provided on militarycac.com, I am still having issues logging into gov sites. Can you guys help?

Asked 5 years ago by Alex.

Q: QuestionI had dropped my computer and now all it’s giving me is this (hardware scan complete with no issues, No bootable devices were found possible, ex) How much would it cost to fix it and what will happen to the photos that are on the computer?

Asked 5 years ago by Zoona.

• A:Answer Sorry to hear about your computer issues Zoona. We should be able to diagnose the problem and offers solutions, but we'd have to check the computer out first to be sure. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI have a modem in a front room but need to run ethernet to a back bedroom for hardline internet access. Can The Geek Squad run an ethernet cable through my attic to a back bedroom?

Asked 5 years ago by RyanM.

Q: QuestionI need a new battery for my laptop. How long will I have to leave the laptop at the store?

Asked 5 years ago by Bugsy.

Q: QuestionWhat is a recommended security plan to purchase for Microsoft Windows 10 installed on my Apple computer?

Asked 5 years ago by Alex51.

Q: QuestionDoes the tech squad install big screen TV's on a wall mount?

Asked 5 years ago by BigRed.

Q: QuestionHow much to install a motherboard?

Asked 5 years ago by Tete.

Q: QuestionIf I bring in my desktop to replace my CPU do I need to provide the Thermal Paste as well?

Asked 5 years ago by Owen.

Q: QuestionI have an hp omen obelisk, would like to upgrade my cpu cooler. However I have to remove the motherboard , I don’t want to risk me damaging it since I’m still new to pc. Will you guys intake the part for me? I don’t mind buying a cooler from you guys

Asked 5 years ago by Chico.

• A:Answer Thanks for your question! We should be able to upgrade your CPU's cooler, however we'd want to check the computer out first to be sure. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionSo if i bring 2 case fans will i be charged 80 dollars?

Asked 5 years ago by Boo.

Q: QuestionIf I buy a graphics card from BestBuy will they install it for free?

Asked 5 years ago by Cameron.

• A:Answer No. There is a fee for installation of any hardware, whether purchased from Best Buy or not.

  Answered 5 years ago by TelevisionVerified Purchase

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