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Hardware Installation (In Store)

SKU: 7860102
Sold byBest Buy

About this product

Sit back and let a Geek Squad agent install your latest PC component. From hard drives and memory to optical drives, graphics cards, printers, scanners and MP3 players, we’ll make sure your hardware is working properly no matter where you bought it.

Features

  • When you arrive

    A friendly and knowledgeable agent will be waiting to power on your device and get started.

  • Hardware installation

    We’ll install one customer-supplied internal or external PC component. We can also install any software necessary for the functionality of the device on one computer.

  • Final steps

    We'll configure the installed component or device for proper use. We’ll also test that your device is working properly, answer any questions you may have, and provide solutions as needed.

  • This service does not include hardware or installation/repair of operating system issues.

  • Service returns cannot be accepted after installation services are completed."

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Specifications
  • Service Category
    Stand Alone
    Service Location
    Store
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Reviews

Rating 4.6 out of 5 stars with 1142 reviews

5 star rating. 913 reviews4 star rating. 106 reviews3 star rating. 40 reviews2 star rating. 27 reviews1 star rating. 56 reviews
92% would recommend to a friend

Top Mentions

  • Overall Performance (160)
  • Installation Speed (92)
  • Repair Quality (17)
  • SSD Performance (9)
  • Data Transfer (7)
  • Functionality (3)
  • Noise Level (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Repairing a Dell Laptop

    I took two computers to be fixed at Geek Squad. One laptop and one desktop. I didn’t know I was supposed to make separate appointments for each one of them. Well, Geek Squad took both on only one appointment. They started checking my laptop first, and the problem was the HD. Needed to be replaced. They showed me the options and recommended one. I trust them and bought a WD one. Repair took about 45 minutes. They installed the HD, installed Windows, and also installed their Virus Protection. They did a lot of good to my computer which I was about to trash it. Now I have a new computer, fast, working smoothly, and all looking good. I am very happy with it. Thanks GS. You guys are the best!

    Posted by dikarlus

  • Rated 5 out of 5 stars

    Geek Squad fixed my laptop!

    Great installation with fixing a broken laptop screen! Encountered no problems!

    Posted by DavinC

  • Rated 5 out of 5 stars

    Upfront Prices for Excellent Tech services

    Made an appointment a week ago, came in 15 minutes early today to friendly staff from the door greeter, customer service and my final stop with the Geek Squad. We braved much snow to have a new power supply put into our daughters PC and good graphics card and double check my selection of RAM. As this was the one and only request this year we really wanted to make it happen. I apologize for not recalling the gentleman's name who assisted us, but it was fantastic service that all stores should strive for. First we discussed our needs and he smartly secured our computer away from the public, then walked us to the parts we needed and made proper recommendation's. Very informative and listened to all my questions, collected everything we needed and after paying we went to lunch then came back 3 hours later and our girls Christmas was saved :) Thank you one and all for an easy and honest affordable computer upgrade.

    Posted by SteveP

  • Rated 5 out of 5 stars

    Great graphics card for Inspiron Dell Windows 10

    This graphics card was recommended by the Genius tech at Best Buy and he was absolutely correct. The graphics are clear and very high definition is possible. I play graphics games, surf the internet and post pictures using this card. It works very well.

    Posted by fersken

  • Rated 5 out of 5 stars

    Screen Replaced

    I had to RMA my screen due to backlight bleed out of the box and it was covered under manufacture warranty. In the end Carlo was able to get my device fixed and working as it should and that’s all I could ask for. Thanks 100000000x. Saved the day/week/month/year!

    Posted by BigPoints

See all customer reviews

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Pros for Hardware Installation (In Store)
Overall Performance, Installation Speed, Repair Quality, SSD Performance, Data TransferEase of use, Speed, Software SetupOverall PerformanceOverall Performance, Speed, Ease of use, Laptop Performance
Cons for Hardware Installation (In Store)
Functionality, Noise LevelCustomer Service, Overall PerformanceComputer SpeedIssue Resolution

Specs

Questions & Answers

  • Hello. I want to build a PC and have the parts. Does GeekSquad build the PC from scratch?

    Hi there! Thanks for reaching out about this. We should be able to build your PC from the components. To get started, I'd recommend connecting with your local Best Buy's Geek Squad either in person or over the phone, to make sure we have everything we need and no incompatibilities. You can find information about your local store at www.bestbuy.com/storelocator.

    Answered by GeekSquadSupport
    GeekSquadSupport response

  • I would like RAM installed on my laptop. It currently has 4 gb and I would like 2 sticks of 8 gb, totaling 16 gb installed on my HP laptop. Will geek squad be able to do that? And if so, then what is the cost of installation. I know I can buy the RAM.

    Hi there. Thanks for reaching out about this! This sounds like a great upgrade. We can definitely do this. The service should just be a normal hardware installation which would be $39.99. We'd install the RAM and then test that everything checks out. Once you have the RAM, you can either contact your local Best Buy store or visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy to get started.

    Answered by GeekSquadSupport
    GeekSquadSupport response

  • Will the Geek Squad agent configure the installed hardware?

    Yes, the agent will configure the installed component for proper use, test its functionality, and answer any questions you may have.

    This question and answer was generated by AI based on customer and product data.

  • Can Geek Squad install a graphics card on my computer?

    Yes, Geek Squad can install a graphics card as part of the Level 1 Hardware Install service.

    This question and answer was generated by AI based on customer and product data.

  • What happens when I arrive for my Hardware Installation appointment?

    When you arrive, a Geek Squad agent will be waiting to power on your device and begin the installation process.

    This question and answer was generated by AI based on customer and product data.
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