Questions & Answers

Q: QuestionIf I were to bring my computer in with a new motherboard and CPU could geek Squad install them in my computer for me?

Asked 6 years ago by Sharpie.

• A:Answer Thanks for writing to us about your computer. The Geek Squad can install quite a lot of hardware in your computer. You can visit us at http://www.geeksquad.com/schedule to schedule a time to speak with an Agent regarding this.

  Answered 6 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much to take hard drive out of desktop

Asked 6 years ago by Anonymous.

• A:Answer It's really very easy, you should just youtube a video and do it yourself.

  Answered 6 years ago by Mike

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi! All the Best Buy stores have Gaming Hardware like graphics cards? Thanks

Asked 6 years ago by bjnxg.

• A:Answer Our assortment can vary by location and from what we currently offer online. I’d recommend reviewing the item you have your eye on our website prior to heading to local store to make your purchase. BestBuy.com will share if it’s an item they currently have on hand.

  Answered 6 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf I buy a laptop from Best Buy do I have to wait for them to install any upgrades

Asked 6 years ago by Logan.

• A:Answer If you are interested in purchasing any upgrades, there may be a wait time depending on the upgrade and the store's current workload.

  Answered 6 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre you able to help me update the bios on my motherboard so it will support my cpu.

Asked 6 years ago by Tyler.

• A:Answer Hello, and thank you for the question! I would recommend contacting our Geek Squad support at (800) 433-5778 or speaking with your local Geek Squad team for further inquiries on services provided for your particular unit. Thank you!

  Answered 6 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionso if i get all the components of a pc, including the operating system you guys can install everything for me and litterally have me be able to turn it on and use it?

Asked 7 years ago by david.

• A:Answer Building your own PC can be super exciting, and I'm glad you're choosing Geek Squad for the service. In order to give you a more precise idea of what your PC service will entail, we would encourage you to speak with an Agent in store. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.

  Answered 7 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI bought an Hp laptop with a solid state hard drive can I have the memory upgraded to At least a TB hard drive ?

Asked 7 years ago by zazi1961.

• A:Answer We recommend making an appointment to have our Geek Squad Agents in-store take a look at your computer and determine it's upgrading eligibility. You can make an appointment by visiting us online here, https://www.bestbuy.com/services/triage/home?CMP=ocss.

  Answered 7 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much would it cost to install a new processor? And the cooler that goes with it?

Asked 7 years ago by ChrisS.

• A:Answer Join total tec and you get a big break. It's worth it!

  Answered 6 years ago by BrewGuy

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you upgrade pcs or laptop? such as changing the current 8 gb of ram to 16 gb or higher?

Asked 7 years ago by Alec.

• A:Answer I dont think so but for RAM just buy the one for the mother board that you have and turn Power off and install its súper easy then turn back on if you heard a beep means they need to be pushed further in and that's about it I did mine and I been on PC for under a year

  Answered 7 years ago by GiovanniVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf i bring in my dell 1070 desktop may yaw put in a 500 watt power supply and a better graphic card i dont know what willl fit or can use i dont wanna over work the mother borad what should i do it has a standard msi 710 gtx card but gets to hot please he

Asked 7 years ago by Ty.

• A:Answer Hi Ty, You can never go wrong with wanting a better graphics card on your desktop. I recommend making a free consultation at your nearest Geek Squad for assistance. You can make an appointment via our link. www.geeksquad.com/schedule.

  Answered 7 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi guys Just installed a new hard drive in my PS4 and I can’t get the new update to install Is that something you can help me out with

Asked 7 years ago by Bongo.

• A:Answer Thanks for your message to us. While this kind of service isn't something that we normally complete, you may be able to speak with your local store to see if they are able to assist you with this. You can find their information by visiting our site here - https://www.bestbuy.com/site/store-locator.

  Answered 7 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan your help me put together my brain gaming pc

Asked 7 years ago by Darryl.

• A:Answer Hi, Darryl. Thanks for stopping by. We appreciate the chance to assist you with that if we can! I'd recommend scheduling a drop-off appointment at one of our Precincts so an Agent could take a closer look. https://www.bestbuy.com/services/triage/home#geeksquad/triage

  Answered 7 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHey Geeksquad I was wondering how much it would cost to have a new cpu installed onto my computer?

Asked 7 years ago by KDizzle.

• A:Answer We should be able to assist with this, but we'd want to know more before being able to provide a price quote. We recommend speaking with a Geek Squad agent either in-store or over the phone regarding pricing inquiries. For support with this, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 7 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill you install an internal hard drive in a ps3?

Asked 7 years ago by Cole.

• A:Answer Thanks for taking the time to reach out with such a good question. It’s possible Geek Squad may be able to help, but I would advise you’ll need to consult with an agent at your local store before we can know for sure. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.

  Answered 7 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I build my own pc here if I buy parts separately and not all of them are bought in Bestbuy then bring them to the store? If so how much time and money would it take to build the pc?

Asked 7 years ago by Blingbling.

• A:Answer I actually did this once, but I assembled, performed burn-in, and installed O/S and software myself. If you feel incapable of assembling the system yourself, Geek Squad might assemble it for you - but at a price. You may be better off choosing your favorite brand, log on to their website and customize a system that meets your needs. It may be more expensive that way, but you will get a guarantee (warranty) and all O/S and software will be installed as requested.

  Answered 7 years ago by BobLawrenceVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionGood evening, my question is how much it cost to install windows 7 back to a laptop that used to have windows 7 software?

Asked 7 years ago by Garcia.

• A:Answer Hi, Garcia. Thanks for asking about Geek Squad services. In-store, it would be $99 to install the Windows 7 OS, That would include updating it and all the drivers. Additional software installations would add $29.99 per title/suite. I'd suggest making an appointment at https://www.bestbuy.com/services/triage/home?cat=car#geeksquad/triage If you'd like an Agent to come to you for that, we've also got you covered! Please call us at 1(800) 433-5778 to speak with one about our in-home repair options.

  Answered 7 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI got a game for my Lenovo laptop (Intel core i7, NVidia GEForce), even when it's on the lowest settings it has to be fully charged to run, it overheats, graphics look bad, textures look bad, frame rates drop and I get lag. Is this fixable with upgrades?

Asked 7 years ago by Hae.

• A:Answer Hi, Hae. Thanks for stopping by! I know the feeling of not being able to run at optimal settings, and it's not a good one. It sounds like your laptop may need a diagnosis to see what's causing those issues, especially the overheating and charging concerns. A RAM upgrade alone would likely not have much effect on these symptoms. I'd recommend scheduling a drop off appointment here in this case: https://www.bestbuy.com/services/triage/home?cat=car#geeksquad/triage

  Answered 7 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you all install a graphics card into a msi geforce gtx 1050 gaming laptop to make it oculus rift ready. (Currently hdmi is the only thing not connecting and the compatibility test says my graphics card is too low)

Asked 7 years ago by OculusTrouble24.

Q: QuestionIf I were to come into the store with my laptop and store bought 8Gb RAM memory card, what would the estimated time of installation be?

Asked 7 years ago by Reagan.

• A:Answer Times may vary depending on the current workload at your local store, as well as how many components would need to be removed to access your RAM slot. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.

  Answered 7 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question