my speaker black onyx wont charge null

If you've had awhile you might have over charged the battery. If not its a manufacturer defect. Either way contact the company and send it in, it might be under warranty.

You have a defective onyx because it should hold 6 to 8 hours of charge.

If you have checked that there is electrical current through outlet you are using and charged inserted properly then I would just take it back and have it checked. Is there a reset botton? Could also be the charger it self.

Try different outlets if its not working buy a replacement power cord to charge. Or go back to the store and return it. Or maybe geek squad can check it out.

I apologize for the inconvenience. I am concerned regarding the speaker battery charge issue. Test charge the speaker using another cable at an alternate power source. Depending on the outcome the charger, charging components or battery may be at fault. Please contact the support center for technical assistance. This product carries a 1 year manufacturers warranty.

“my speaker black onyx wont charge”

Asked by po'le 9 years ago

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Harman/kardon - Onyx Studio 2 Bluetooth Wireless Speaker System - Black-Front_Standard

1-5 of 5 Answers

If you've had awhile you might have over charged the battery. If not its a manufacturer defect. Either way contact the company and send it in, it might be under warranty.
Answered by KidKutie 9 years ago
Sorry, there was a problem. Please try again later.
You have a defective onyx because it should hold 6 to 8 hours of charge.
Answered by Harris118 9 years ago
Sorry, there was a problem. Please try again later.
If you have checked that there is electrical current through outlet you are using and charged inserted properly then I would just take it back and have it checked. Is there a reset botton? Could also be the charger it self.
Answered by Bodan 9 years ago
Sorry, there was a problem. Please try again later.
Try different outlets if its not working buy a replacement power cord to charge. Or go back to the store and return it. Or maybe geek squad can check it out.
Answered by christina 9 years ago
Sorry, there was a problem. Please try again later.
I apologize for the inconvenience. I am concerned regarding the speaker battery charge issue. Test charge the speaker using another cable at an alternate power source. Depending on the outcome the charger, charging components or battery may be at fault. Please contact the support center for technical assistance. This product carries a 1 year manufacturers warranty.
Answered by Harman Kardon Support 9 years ago
Sorry, there was a problem. Please try again later.