Questions & Answers

Name: Hisense - 55" Class U7G Series Quantum 4K ULED Android TV
Brand: Hisense
SKU: 6455172
Price: 552.99 USD
Rating: 4.4 (305 reviews)

Hisense - 55" Class U7G Series Quantum 4K ULED Android TV

Model:: 55U7G; |
SKU:: 6455172

User rating, 4.4 out of 5 stars with 305 reviews.

Highly rated by customers for:

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QuestionThe Hisense website says the U7G models are all Full Array. Is this a separate model or just an error in the specs?
Asked 4 years ago by Anonymous.
- Answer It is Full array. The U8G is also mislabeled as direct lit too.
  Answered 4 years ago by Steve
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QuestionWhat is the distance between the tv stand legs? Will this tv fit on a 42” wide table top?
Asked 4 years ago by Forty.
- Answer Hello Forty, thank you for your interest in the Hisense 55U7G. The TV stand width is 36.2×10.1 inches. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 4 years ago by HisenseProductExpert
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QuestionWhen do you guys plan on changing the price to 749.99$ like it was stated to be. Do you know the only reason most people were looking forward to this tv was the reasonable price...At 815$ current price you mind as well start debating other options .
Asked 4 years ago by UnhappyConsumer.
- Answer Hello Hisense Customer, Thank you for your interest in the Hisense 55U7G. For the cost and availability on this model, please reach out to the retailer directly. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
  Answered 4 years ago by HisenseProductExpert
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QuestionWhen is this being released?
Asked 4 years ago by Ram209.
- Answer Hello Hisense Customer, Thank you for your interest in the Hisense 55U7G. This model is set to be release this year, for the release date or the availability of this model, please contact the local retailer. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
  Answered 4 years ago by HisenseProductExpert
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QuestionI keep getting a playback error on the Movies Anywhere app when I try to play 4k content. "UNABLE TO SUPPORT 4K PLAYBACK BCAUSE YOUR SYSTEM APPEARS UNABLE TO MEET DRM REQUIREMENTS." But I hooked up an older 4k Roku to the player and MA works fine there.
Asked 4 years ago by ReactionJackson.
- Answer I am having the same issue on my U8G. System is up to date and my connection speed is over 200 Mbps. Furthermore, the same movie in the same app on my Vizio M-series TV plays in 4K HDR with no issue, even though the Hisense is much newer and supposedly a "better" TV based on the specifications, all though I am beginning to doubt that.
  Answered 4 years ago by mathers
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QuestionWhat is the distance (inches) from the bottom of the TV to the bottom of the stand egs. I have a speakerbar and would like to fit underneath in front without blocking the sensors if possible.
Asked 4 years ago by Anonymous.
- Answer It's 60mm (2.36") clearance from bottom of sensor/LED/mic panel to top of table/desk.
  Answered 4 years ago by BestBuyBuddy
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QuestionDoes this TV have any hdmi inputs with the hdmi 2.1 chip
Asked 4 years ago by Anonymous.
- Answer Yes it has 2x HDMI 2.1 ports (1 of them is eARC) & 2x standard HDMI 2.0 ports
  Answered 4 years ago by Merge100
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QuestionWhy is the price $849.99. I thought this TV was supposed to be $749.99.
Asked 4 years ago by None.
- Answer It was $749 and even the MSRP on the website lists it as $749 but everywhere pretty much took the listing down and decided to re-list it as $849 for some reason. Pretty sketchy. I was planning to buy this TV in late July, but I'm likely going with a different brand entirely now. This move seemed so underhanded.
  Answered 4 years ago by Bryan
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QuestionHi, how many inches of table do I need for the legs to fit?
Asked 4 years ago by seanemac.
- Answer The distance between outside edges of the legs is 36 3/16".
  Answered 4 years ago by BestBuyBuddy
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QuestionThe specs for the TV says "Direct Lit" even though it has local dimming.. are you guys gonna fix that to show correctly?
Asked 4 years ago by Bryan.
- Answer Do you guys even read the questions? The specs on the site say it DOESN'T have it, and we want you to fix it so customers aren't confused..
  Answered 4 years ago by Bryan
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QuestionHello, what is the width from the outside of one stand to the outside of the other stand?
Asked 4 years ago by Rick.
- Answer Hello Rick, Thank you for your interest in the Hisense 55U7G. The TV Stand Width (wide) 48.0×10.7 inches. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
  Answered 4 years ago by HisenseProductExpert
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Showing 41-51 of 51 questions

Questions & Answers

Hisense - 55" Class U7G Series Quantum 4K ULED Android TV

Q: QuestionThe Hisense website says the U7G models are all Full Array. Is this a separate model or just an error in the specs?

Q: QuestionWhat is the distance between the tv stand legs? Will this tv fit on a 42” wide table top?

Q: QuestionWhen do you guys plan on changing the price to 749.99$ like it was stated to be. Do you know the only reason most people were looking forward to this tv was the reasonable price...At 815$ current price you mind as well start debating other options .

Q: QuestionWhen is this being released?

Q: QuestionI keep getting a playback error on the Movies Anywhere app when I try to play 4k content. "UNABLE TO SUPPORT 4K PLAYBACK BCAUSE YOUR SYSTEM APPEARS UNABLE TO MEET DRM REQUIREMENTS." But I hooked up an older 4k Roku to the player and MA works fine there.

Q: QuestionWhat is the distance (inches) from the bottom of the TV to the bottom of the stand egs. I have a speakerbar and would like to fit underneath in front without blocking the sensors if possible.

Q: QuestionDoes this TV have any hdmi inputs with the hdmi 2.1 chip

Q: QuestionWhy is the price $849.99. I thought this TV was supposed to be $749.99.

Q: QuestionHi, how many inches of table do I need for the legs to fit?

Q: QuestionThe specs for the TV says "Direct Lit" even though it has local dimming.. are you guys gonna fix that to show correctly?

Q: QuestionHello, what is the width from the outside of one stand to the outside of the other stand?

QuestionThe Hisense website says the U7G models are all Full Array. Is this a separate model or just an error in the specs?

QuestionWhat is the distance between the tv stand legs? Will this tv fit on a 42” wide table top?

QuestionWhen do you guys plan on changing the price to 749.99$ like it was stated to be. Do you know the only reason most people were looking forward to this tv was the reasonable price...At 815$ current price you mind as well start debating other options .

QuestionWhen is this being released?

QuestionI keep getting a playback error on the Movies Anywhere app when I try to play 4k content. "UNABLE TO SUPPORT 4K PLAYBACK BCAUSE YOUR SYSTEM APPEARS UNABLE TO MEET DRM REQUIREMENTS." But I hooked up an older 4k Roku to the player and MA works fine there.

QuestionWhat is the distance (inches) from the bottom of the TV to the bottom of the stand egs. I have a speakerbar and would like to fit underneath in front without blocking the sensors if possible.

QuestionDoes this TV have any hdmi inputs with the hdmi 2.1 chip

QuestionWhy is the price $849.99. I thought this TV was supposed to be $749.99.

QuestionHi, how many inches of table do I need for the legs to fit?

QuestionThe specs for the TV says "Direct Lit" even though it has local dimming.. are you guys gonna fix that to show correctly?

QuestionHello, what is the width from the outside of one stand to the outside of the other stand?