“when watching tv hdmi 1 say its 1920 1080. when does kick over to 2160”
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It is telling you the source, 480, 720, 1080, etc.
Sorry, there was a problem. Please try again later.The TV will only change to 2160 if the content is broadcast in 4k. To test this, if you have Amazon Prime or a Netflix UltraHD Account you can play some content in Ultra HD and you should see that it is outputting in 2160. I definitely noticed a difference between watching 1080 and UltraHD content in Amazon Prime. Also if you're trying to watch UltraHD content from a streaming stick, but it does not expressly state it supports UltraHD "4k" then it's only going to be in HD. For example, trying to stream over a Roku and not a 4k capable Roku.
Sorry, there was a problem. Please try again later.HDMI ports 1 and 2 are for displaying 4K HDR content and HDMI ports 3 and 4 are for high definition content. The displayed resolution is dependent on the source material, so some settings on the source device may need to be adjusted to view higher resolution content. If you have any questions, please call us at 1-888-935-8880.
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