A:AnswerHello! Thank you for reaching out. The yellow LED is the carbon filter light that indicates if the carbon pre-filter needs to be changed. Carbon filters need to be replaced every 3-6 months. Filter life will vary depending on air quality and usage. For direct and immediate assistance, kindly give us a call at 1-800-253-2764. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.holmesproducts.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
A:AnswerThank you for your question. For us to assist you with this concern, please give us a call at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and/or email by visiting www.holmesproducts.com. Our product specialists will be more than happy to help you.
A:AnswerHello! Thank you for reaching out. This air purifier is designed to fit with its back flush against the wall. The front grill is where the air inlet grill, filters and air outlet are located. Please make sure that these parts are not blocked to ensure maximum airflow. If you need direct and immediate assistance, kindly give us a call at 1-800-253-2764. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.holmesproducts.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
A:AnswerThank you for your inquiry. The filtered air outlet / top air vent can be cleaned of dust with a small, soft brush. If you wish to clean the inside of the air purifier, please remove filters and only use a dry, soft cloth to wipe it down. Do not wash filters. Please do not allow moisture to come in contact with
the main housing of the air purifier. For more information, please don't hesitate to contact us at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.holmesproducts.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
