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Hello! Thank you for reaching out. This air purifier is designed to fit with its back flush against the wall. The front grill is where the air inlet grill, filters and air outlet are located. Please make sure that these parts are not blocked to ensure maximum airflow. If you need direct and immediate assistance, kindly give us a call at 1-800-253-2764. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link: https://www.holmesproducts.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
Sorry, there was a problem. Please try again later.To replace the filter you take off the front grill and take out the old filter, put in the new filter, and replace the grill.
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