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Hi ---! I’m sorry to hear that your Honeywell 7-Day Programmable Thermostat isn’t functioning as you would like it. For more specific assistance regarding your PTAC unit I would contact the manufacturer. As I don’t know enough information about your PTAC unit, I can give you general troubleshooting tips to start off. First, verify that the wiring at your thermostat is correct for your system set up. Verify that the configuration of the thermostat matches the system that you have. After contacting the manufacturer of your PTAC unit, feel free to contact Honeywell Technical Support at (800) 468-1502 for further assistance if you need it. I hope this was helpful! Thank you.
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