“how do ou know if you have a c wire or not, i heat& cool with a electric heat pump my thermostat does have a battery in it”
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The directions will direct how to install but you have to go in thermostat settings to change to AC with heat pump
Sorry, there was a problem. Please try again later.You first would have to make sure your unit can be used with this thermostat. We didn’t have a c wire and use the fan wire and it worked fine.
Sorry, there was a problem. Please try again later.Hi tk, you can verify this by going to your fan timer board and looking for the 24v terminal. If you have any additional questions, please reach out to our support team on Facebook/Twitter with a private message. Our hours: Monday - Friday 9 am to 6 pm CDT & Saturday - Sunday 9 am – 5 pm CDT. We look forward to hearing from you soon. -Jim
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