A:AnswerHi Jay, thank you for reaching out! We'd like to know more about your system type and current wiring installation to confirm compatibility. At your convenience, please reach out to us on social media, we will be happy to help.— Charlie
A:AnswerHi Steve, you can simply give the thermostat a light tug to get it off of the wall as it is designed to simply clip off the wall and clip back on with a light push. If you have any questions, feel free to reach out to us on Facebook/Twitter with a private message as we would be more than happy to assist. We look forward to hearing from you soon. -Paul
A:AnswerHi Nanran5, we recommend ensuring that you're using size 18 gauge wires for our thermostats. If you ever have any questions, please feel free to reach out to us on Facebook/Twitter with a private message @HoneywellHome. We look forward to hearing from you soon. -Paul
A:AnswerHi, the TH8321WF1001 Thermostat is designed for trade use and offers a broader range of application compatibility than the RTH9585WF Thermostat. It includes the ability to control a whole house humidifier/dehumidifier and ventilation system. The RTH9585WF Thermostat works with forced air heating systems (gas, oil or electric), hot water/steam systems, and heat pump systems that have electric backup. -Jerry
A:AnswerHi. Unfortunately, it is not possible to program the thermostat to power off, but you can set it to OFF mode by using the controls on the screen and remotely via the Total Connect Comfort app and web portal. If the thermostat needs to be powered off completely during the renovation, you can do so by disconnecting the faceplate from the wallplate or shutting off the circuit breaker for the HVAC system. For further assistance, please feel free to reach out to us at 1-800-633-3991, or through Twitter and Facebook under Honeywell Home. -Jerry
A:AnswerHi, the Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity works with a single-stage furnace. If you have additional questions, please feel free to reach out to us at 1-800-633-3991, or through Twitter and Facebook under Honeywell Home. -Jerry
A:AnswerHi, Resideo Honeywell Home does not have a WiFi thermostat that works with line voltage systems at this time. If you have additional questions, please reach out to us at 1-800-633-3991, or through Twitter and Facebook under Honeywell Home. -Jerry
A:AnswerHi Ankit, thank you for your question. The RTH9585WF thermostat is not compatible with humidifiers. It will control your HVAC system only. We can help you verifying the wiring by taking a look at your current thermostat's wiring at (800) 633-3991 or via DM at our Honeywell Home Facebook/Twitter account. - Maria
A:AnswerHi Explorer, thank you for your questions. This thermostat takes the outdoor information from Accuweather (based on your ZIP/Postal Code) once it is connected to Wi-Fi and registered under your account. To verify the compatibility of the RTH9585WF thermostat and your system we need to know what terminals are being used on your current thermostat by your 8 wires. Feel free to contact us at (800) 633-3991 or send us a DM to our Honeywell Home Facebook/Twitter account. We will be happy to help! - Maria
A:AnswerThe Honeywell Home - Smart Color Thermostat is not capable of speeding up or slowing down motors/fans. We recommend you contact the original manufacturer of the system to confirm, or to see if they have any recommendations. -Jerry
A:AnswerThe HomePod functions as a hub for smart-home devices that are compatible with Apple's HomeKit platform. Unfortunately, the Honeywell Home - Smart Color Thermostat is not compatible with HomeKit. -Jerry
A:AnswerHi mos, thank you for reaching out! Yes, it works even if you don't have Wi-Fi at home. If further questions arise, please feel free to reach out on Facebook/Twitter under Honeywell Home.— Charlie
A:AnswerThe Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity works with 3 Heat/2 Cool Heat Pump systems and 2 Heat/2 Cool Conventional systems. -Jerry
