We just bought this. However, the suction is so strong its next to impossible to use on my rugs, on all 4 settings. It bunches the rugs up and I really have to fight it to move. Is this normal, on all settings? null

Question

matty · Accepted Answer

I have found this as well. Seems like it is always on highest setting.

HooverUSA · Answer

Hi BigASU4! Your Windtunnel 3 High Performance has a suction valve located on it's left hand side (when standing in front of the unit) that will help regulate/reduce the suction power. Simply turn the valve slightly toward the hose position and this will decrease the suction power. Hope this helps! -Giselle, Hoover Customer Care

Answered by HooverUSA 8 years ago

-Giselle, Hoover Customer Care

Timmy · Answer

Make sure the brush is on and spinning it moves smooth once that's on

Tom26 · Answer

I had that problem when I first bought mine also I went back to the store and stressed my problem with one of the associates they took a display and showed me how to properly operate the machine and showed me a few things I did not know they were really very helpful and my machine works great now.

Answered by Tom26 8 years ago

Verified Purchase

CalGirl · Answer

If you are vacuuming a rug that is not wall to wall or attached to the floor you will suck it up. Otherwise the highest setting should work and not suck up the rug.

“We just bought this. However, the suction is so strong its next to impossible to use on my rugs, on all 4 settings. It bunches the rugs up and I really have to fight it to move. Is this normal, on all settings?”

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