Questions & Answers

Name: Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - White
Brand: Hover-1
SKU: 6497882
Price: 449.99 USD
Rating: 4 (708 reviews)

Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - White

Model:: H1-ALPHA-WHT; |
SKU:: 6497882

User rating, 4 out of 5 stars with 708 reviews.

Highly rated by customers for:

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Page Showing 121-140 of 199 questions

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QuestionWhere can you purchase the folding lock for one of these
Asked 4 years ago by Bee.
- Answer If you are having an issue with the lock, you can contact us at https://hover-1.com/troubleshoot and we would be happy to troubleshoot this for you.
  Answered 4 years ago by Hover-1 Team
  Answer this question
QuestionSo I got the e4 message while I was braking and I tried resetting it by holding onto the power button, now I can’t turn it on at all, what do I do?
Asked 4 years ago by Helpme21.
- Answer Battery is defective
  Answered 4 years ago by Nicholas
  Answer this question
QuestionHow long to fully charge
Asked 4 years ago by Anonymous.
- Answer 5 to 7 hours
  Answered 4 years ago by Missashy83
  Answer this question
QuestionThis comes with a charger, right?
Asked 4 years ago by Auralias.
- Answer Yes. All Hover-1 scooters come with chargers in the package.
  Answered 4 years ago by Hover-1 Support Team
  Answer this question
QuestionWhere to turn on the light in front?
Asked 4 years ago by boricua.
- Answer Just need to triple click the black rubber bottom on below the LCD screen on the handle bars.
  Answered 4 years ago by Hover-1 Support Team
  Answer this question
QuestionHow do you remove this line to change tire?
Asked 4 years ago by Jvg1979.
- Answer Its a little hastle but with care and patience you will be able to do it, you need phillips tool and allen tools, , remove side plastic film covering phillips screws and start working on allen, once loose remove tired backward, and do like any other tired removal from rim
  Answered 4 years ago by Dann
  Answer this question
QuestionWhere is the battery located on a hover1?
Asked 4 years ago by Anonymous.
- Answer Inside the deck
  Answered 4 years ago by Hover-1 Support Team
  Answer this question
QuestionHi I am trying to buy a new battery for my hover 1 electric scooter. It have a built in Bluetooth in my scooter
Asked 4 years ago by Greg.
- Answer You can purchase parts from the parts page on our website.
  Answered 4 years ago by Hover-1 Team
  Answer this question
Questioni rode my scooter one time on a full charge the day i picked it up. then all of a sudden the charger block says its not charging ive literally rode it for 20 mins can someone please help me with this issue
Asked 4 years ago by bo.
- Answer I’m having same issue it’s not charging after first use. It’s on green light but needs to charge ??
  Answered 4 years ago by Satisfied
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QuestionWhat is the weight limit?
Asked 4 years ago by Dave.
- Answer Around 275#.
  Answered 4 years ago by Anonymous
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QuestionIs it possible to make it stop saying paired every time i turn it on, because it's really annoying?
Asked 4 years ago by Chris.
- Answer Choose “forget device” on whatever phone you connected it to.
  Answered 4 years ago by Wanttolovehover1but
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Questionwhat is the max weight?
Asked 5 years ago by larry.
- Answer weight capacity of 264 lbs to ensure safe riding.
  Answered 5 years ago by Hover-1 Support Team
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QuestionI was at the store to purchase 2 of these but Bestbuy couldn’t sell a extended warranty. Why would you sell something for $400 and not sell a warranty. Only the 90 days Hover offered.
Asked 5 years ago by Deb.
- Answer My guess would be that the store knows how unreliable these items are so they won't warranty them. I bought one and it lasted about 60 seconds. Was sent a replacement and it was even worse. I would steer clear from this manufacturer.
  Answered 4 years ago by Skidmark5150
  Answer this question
QuestionHi, me and my daughter used the scooter yesterday, then it suddenly stopped when we were on it at the same time. I can’t get it to start again. What would you guys recommend us to do? Thanks
Asked 5 years ago by Volt.
- Answer Try charging the battery
  Answered 4 years ago by Rick
  Answer this question
QuestionI lost my charger. The bottom of the scooter says 36Volt 6Amp. The replacement charger on the Hover 1 website for this scooter is 42Volt 6Amp. Will that charger work? Here is the link to the charger: https://hover-1.com/partsandaccessories/journey-alph
Asked 5 years ago by Bucsfan999.
- Answer Yes the Alpha charger sold on the hover-1 website is the correct one for your model.
  Answered 2 years ago by Hover-1 Support Team
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QuestionWhat kind of charger does this come with I’ve lost the original and a replacement
Asked 5 years ago by Anonymous.
- Answer The charger is available for sale here: www.hover-1.com/partsandaccessories
  Answered 5 years ago by Hover-1 Support Team
  Answer this question
QuestionI have a hover one journey and I need new brakes I went on the website they were there for a minute when I try to buy them now they’re gone where else can I find brakes
Asked 5 years ago by Eazy.
- Answer You can buy parts at our parts and accessories page.
  Answered 4 years ago by Hover-1 Team
  Answer this question
QuestionHow do I buy new batteries for this scooter
Asked 5 years ago by Leech445.
- Answer You can purchase the battery at our parts and accessories page.
  Answered 4 years ago by Hover-1 Team
  Answer this question
QuestionHow old do you have to be to ride this scooter in Illinois?
Asked 5 years ago by Mary.
- Answer It says 15 yrs or older on the box
  Answered 5 years ago by AJdaMan
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QuestionIs geek squad protection not available for this item?
Asked 5 years ago by France.
- Answer The purchase came with a 3 year warranty
  Answered 5 years ago by scooter
  Answer this question

Showing 121-140 of 199 questions

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Questions & Answers

Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - White

Q: QuestionWhere can you purchase the folding lock for one of these

Q: QuestionSo I got the e4 message while I was braking and I tried resetting it by holding onto the power button, now I can’t turn it on at all, what do I do?

Q: QuestionHow long to fully charge

Q: QuestionThis comes with a charger, right?

Q: QuestionWhere to turn on the light in front?

Q: QuestionHow do you remove this line to change tire?

Q: QuestionWhere is the battery located on a hover1?

Q: QuestionHi I am trying to buy a new battery for my hover 1 electric scooter. It have a built in Bluetooth in my scooter

Q: Questioni rode my scooter one time on a full charge the day i picked it up. then all of a sudden the charger block says its not charging ive literally rode it for 20 mins can someone please help me with this issue

Q: QuestionWhat is the weight limit?

Q: QuestionIs it possible to make it stop saying paired every time i turn it on, because it's really annoying?

Q: Questionwhat is the max weight?

Q: QuestionI was at the store to purchase 2 of these but Bestbuy couldn’t sell a extended warranty. Why would you sell something for $400 and not sell a warranty. Only the 90 days Hover offered.

Q: QuestionHi, me and my daughter used the scooter yesterday, then it suddenly stopped when we were on it at the same time. I can’t get it to start again. What would you guys recommend us to do? Thanks

Q: QuestionI lost my charger. The bottom of the scooter says 36Volt 6Amp. The replacement charger on the Hover 1 website for this scooter is 42Volt 6Amp. Will that charger work? Here is the link to the charger: https://hover-1.com/partsandaccessories/journey-alph

Q: QuestionWhat kind of charger does this come with I’ve lost the original and a replacement

Q: QuestionI have a hover one journey and I need new brakes I went on the website they were there for a minute when I try to buy them now they’re gone where else can I find brakes

Q: QuestionHow do I buy new batteries for this scooter

Q: QuestionHow old do you have to be to ride this scooter in Illinois?

Q: QuestionIs geek squad protection not available for this item?

QuestionWhere can you purchase the folding lock for one of these

QuestionSo I got the e4 message while I was braking and I tried resetting it by holding onto the power button, now I can’t turn it on at all, what do I do?

QuestionHow long to fully charge

QuestionThis comes with a charger, right?

QuestionWhere to turn on the light in front?

QuestionHow do you remove this line to change tire?

QuestionWhere is the battery located on a hover1?

QuestionHi I am trying to buy a new battery for my hover 1 electric scooter. It have a built in Bluetooth in my scooter

Questioni rode my scooter one time on a full charge the day i picked it up. then all of a sudden the charger block says its not charging ive literally rode it for 20 mins can someone please help me with this issue

QuestionWhat is the weight limit?

QuestionIs it possible to make it stop saying paired every time i turn it on, because it's really annoying?

Questionwhat is the max weight?

QuestionI was at the store to purchase 2 of these but Bestbuy couldn’t sell a extended warranty. Why would you sell something for $400 and not sell a warranty. Only the 90 days Hover offered.

QuestionHi, me and my daughter used the scooter yesterday, then it suddenly stopped when we were on it at the same time. I can’t get it to start again. What would you guys recommend us to do? Thanks

QuestionI lost my charger. The bottom of the scooter says 36Volt 6Amp. The replacement charger on the Hover 1 website for this scooter is 42Volt 6Amp. Will that charger work? Here is the link to the charger: https://hover-1.com/partsandaccessories/journey-alph

QuestionWhat kind of charger does this come with I’ve lost the original and a replacement

QuestionI have a hover one journey and I need new brakes I went on the website they were there for a minute when I try to buy them now they’re gone where else can I find brakes

QuestionHow do I buy new batteries for this scooter

QuestionHow old do you have to be to ride this scooter in Illinois?

QuestionIs geek squad protection not available for this item?