Questions & Answers

Name: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
Brand: HP
SKU: 6499753
Price: 189.99 USD
Rating: 4.1 (5634 reviews)

HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

Model:: 685K0UA#ABA; |
SKU:: 6499753

User rating, 4.1 out of 5 stars with 5634 reviews.

Highly rated by customers for:

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QuestionCan the USB-C be connected to a docking station? I want to be able to use both my monitors by plugging in the docking station I own.
Asked 1 year ago by KateEBear.
- Answer Yes
  Answered 1 year ago by Princess
  Answer this question
QuestionDoes this computer have a backiit keyboard?
Asked 1 year ago by Rg.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer No
  Answered 1 year ago by StaceyF
  Answer this question
QuestionCan you add a DVD external to this?
Asked 1 year ago by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer No
  Answered 1 year ago by Jack65
  Answer this question
QuestionI purchased this laptop and it has Chrome OS Flex running system and not Windows 11 which is what I purchased. What am I missing here? Is Windows 11 now Chromes OS Flex? This runs as a Chromebook which is not at all what I was looking for.
Asked 1 year ago by Coach2024.
- Answer Reset your computer. Or Update all to Windows 11/10.
  Answered 1 year ago by XanderA
  Answer this question
QuestionDoes this computer come in colors? And if so, what colors?
Asked 1 year ago by Lynn.
- Answer I only saw blue. But it's a good color.
  Answered 1 year ago by EdwardC
  Answer this question
QuestionCan I run chrome. Plug in a printer, headphone. And ethernet cable, ND wireless mouse. Will it have all the ports for these.
Asked 1 year ago by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer yes you can
  Answered 1 year ago by LondonR
  Answer this question
QuestionWanting to use a HP docking station with multiple monitors. Its says For video output (using external displays), your device must have a USB-C port that supports DisplayPort Alternate Mode. Does this laptops USB-C support that?
Asked 1 year ago by Sofiestrong.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- Answer It only has one usb-c port but yes
  Answered 1 year ago by Princess
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QuestionDoes this laptop work well with using dictation in Microsoft Word? I know that sounds odd, but sometimes office 365 dosen't respond well when using dictation on a non Mac laptop.
Asked 1 year ago by Carley.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- Answer This laptop meets Microsoft's requirements for dictation. However, dictation response times are based on the memory and processor usage.
  Answered 1 year ago by HP Team
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Questioncan i connect my hp deskjet 2700e printer to it?
Asked 1 year ago by sharon.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer Thanks for your question Sharon! You can connect your HP DeskJet to this HP 14" Laptop.
  Answered 1 year ago by HP Team
  Answer this question
QuestionIs there a slot to play CD/DVD's?
Asked 1 year ago by BLACKAT.
- Answer No
  Answered 1 year ago by QMack
  Answer this question
QuestionCan I download iTunes and connect with my new iPhone
Asked 1 year ago by Mary.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- Answer Yes
  Answered 1 year ago by Princess
  Answer this question
QuestionI am needing Word, Excel and PowerPoint. Is it installed already or do I need to purchase seperately?
Asked 1 year ago by RACH.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer Hello Rach and thank you for your question. This HP 14-dq0055dx laptop does include a 1 year subscription of Microsoft 365 Personal, which includes those three you mentioned.
  Answered 1 year ago by HP Team
  Answer this question
QuestionIs it new or refurbished?
Asked 1 year ago by Ar.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- Answer New
  Answered 1 year ago by JenniferW
  Answer this question
QuestionWhich laptop can I use my phone to print from
Asked 1 year ago by Llucyru.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- Answer Hp
  Answered 1 year ago by KassemS
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QuestionIs this a good work from home device
Asked 1 year ago by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer Good for minor work. Buffers a lot during internet surfing
  Answered 1 year ago by StevenP
  Answer this question
QuestionIs webroot already installed on this laptop?
Asked 1 year ago by vw.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer Thank you for the question. Webroot is not pre-installed.
  Answered 1 year ago by HP Team
  Answer this question
QuestionCould I use this laptop for YouTube editing??
Asked 1 year ago by Chk.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer No, this laptop does not meet the system requirements to edit YouTube videos.
  Answered 1 year ago by HP Team
  Answer this question
QuestionIf I turn off S Mode can I do zoom meetings?
Asked 1 year ago by shel.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer Typically, you can even without S mode on, but to turn it off, reset your computer entirely (from settings, but keep your files) and then turn off S mode. That should fix it.
  Answered 1 year ago by XanderA
  Answer this question
QuestionCan you use turbotax software on this?
Asked 1 year ago by Software.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer No
  Answered 1 year ago by JoeG
  Answer this question
QuestionCan I download Toon town Unwritten on this laptop?
Asked 1 year ago by Fel.
- Answer Unfortunately, no you can't. The game requires the computer to have at least a gigabyte of dedicated video memory on a video card, which this computer doesn't have.
  Answered 1 year ago by HP Team
  Answer this question

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Questions & Answers

HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

Q: QuestionCan the USB-C be connected to a docking station? I want to be able to use both my monitors by plugging in the docking station I own.

Q: QuestionDoes this computer have a backiit keyboard?

Q: QuestionCan you add a DVD external to this?

Q: QuestionI purchased this laptop and it has Chrome OS Flex running system and not Windows 11 which is what I purchased. What am I missing here? Is Windows 11 now Chromes OS Flex? This runs as a Chromebook which is not at all what I was looking for.

Q: QuestionDoes this computer come in colors? And if so, what colors?

Q: QuestionCan I run chrome. Plug in a printer, headphone. And ethernet cable, ND wireless mouse. Will it have all the ports for these.

Q: QuestionWanting to use a HP docking station with multiple monitors. Its says For video output (using external displays), your device must have a USB-C port that supports DisplayPort Alternate Mode. Does this laptops USB-C support that?

Q: QuestionDoes this laptop work well with using dictation in Microsoft Word? I know that sounds odd, but sometimes office 365 dosen't respond well when using dictation on a non Mac laptop.

Q: Questioncan i connect my hp deskjet 2700e printer to it?

Q: QuestionIs there a slot to play CD/DVD's?

Q: QuestionCan I download iTunes and connect with my new iPhone

Q: QuestionI am needing Word, Excel and PowerPoint. Is it installed already or do I need to purchase seperately?

Q: QuestionIs it new or refurbished?

Q: QuestionWhich laptop can I use my phone to print from

Q: QuestionIs this a good work from home device

Q: QuestionIs webroot already installed on this laptop?

Q: QuestionCould I use this laptop for YouTube editing??

Q: QuestionIf I turn off S Mode can I do zoom meetings?

Q: QuestionCan you use turbotax software on this?

Q: QuestionCan I download Toon town Unwritten on this laptop?

QuestionCan the USB-C be connected to a docking station? I want to be able to use both my monitors by plugging in the docking station I own.

QuestionDoes this computer have a backiit keyboard?

QuestionCan you add a DVD external to this?

QuestionI purchased this laptop and it has Chrome OS Flex running system and not Windows 11 which is what I purchased. What am I missing here? Is Windows 11 now Chromes OS Flex? This runs as a Chromebook which is not at all what I was looking for.

QuestionDoes this computer come in colors? And if so, what colors?

QuestionCan I run chrome. Plug in a printer, headphone. And ethernet cable, ND wireless mouse. Will it have all the ports for these.

QuestionWanting to use a HP docking station with multiple monitors. Its says For video output (using external displays), your device must have a USB-C port that supports DisplayPort Alternate Mode. Does this laptops USB-C support that?

QuestionDoes this laptop work well with using dictation in Microsoft Word? I know that sounds odd, but sometimes office 365 dosen't respond well when using dictation on a non Mac laptop.

Questioncan i connect my hp deskjet 2700e printer to it?

QuestionIs there a slot to play CD/DVD's?

QuestionCan I download iTunes and connect with my new iPhone

QuestionI am needing Word, Excel and PowerPoint. Is it installed already or do I need to purchase seperately?

QuestionIs it new or refurbished?

QuestionWhich laptop can I use my phone to print from

QuestionIs this a good work from home device

QuestionIs webroot already installed on this laptop?

QuestionCould I use this laptop for YouTube editing??

QuestionIf I turn off S Mode can I do zoom meetings?

QuestionCan you use turbotax software on this?

QuestionCan I download Toon town Unwritten on this laptop?