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Questions & Answers

Page Showing 81-92 of 92 questions
  • QuestionCan I use a thumb drive with this HP computer

    Asked by TPtp.

    • Answer Yes. Multiple USB ports for external hdd or portable drives

      Answered by Rduell

  • QuestionCan you install programs from a CD/DVS onto this laptop using an external drive?

    Asked by LindaP.

    • Answer It has all the necessary side adapter spaces for connecting devices such as flash drives, etc. I’m sure it would accommodate.

      Answered by Anonymous

  • QuestionWhat is thre cpu speed

    Asked by Anonymous.

    • Answer Hello. Thanks for your question. Here are the details on the Intel Celeron processor that is on this HP laptop: Intel Celeron N4120 (up to 2.6 GHz burst frequency, 4 MB L2 cache, 4 cores, 4 threads).

      Answered by HP Team

  • QuestionDoes it have a word document or numbers document program built in

    Asked by Dstep.

    • Answer Hello. Thanks for your question. This HP laptop comes with 1 year of Microsoft Office 365 Personal, which includes Word, Excel, and PowerPoint.

      Answered by HP Team

  • QuestionWould this be a good laptop for schoolwork?

    Asked by Brooke.

    • Answer It depends on what school you're attending and what sort of classes you're taking. If it's high school or lower division college classes it should work fine, with one caveat: Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. If one of your classes require a particular piece of software, it needs to be available in the Windows Store.

      Answered by HP Team

  • QuestionCan my 8 year old grandson download games

    Asked by Booboo.

    • Answer It is recommended that you look at the developer's site to see the system requirements for any software you would like to use. Updates can change the requirements which can affect the settings you can run the software on or if you can run it at all. This model also starts in S Mode which would have to be turned off and that will lower the security on the device.

      Answered by HP Team

  • QuestionCan this computer play Roblox good?

    Asked by Guest.

    • Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Roblox is available in the store, so you should have no problem running it on the computer.

      Answered by HP Team

  • QuestionDoes it have a camera for zoom sessions.

    Asked by Eyes.

    • Answer Yes, this laptop does have a built-in camera and microphone.

      Answered by HP Team

  • QuestionWhat system is this powerd by

    Asked by Anonymous.

    • Answer Hello. Thanks for your question. This HP laptop has Windows 11 in S mode.

      Answered by HP Team

  • QuestionHOW DO YOU INSTALL THIS LAPTOP TO YOU BIG SCREEN SMART TV?

    Asked by PattyG.

    • Answer Thank you for the question. You'll need to connect this laptop to your Smart TV using an HDMI cable. Some TV models will have the capability to connect wirelessly. Please see your TV's user guide for instructions.

      Answered by HP Team

  • Questionare you able to add more internal ram sticks for more memory??

    Asked by MisterMonkeyMan27.

    • Answer Please verify: Service manual for 14-dq0xxx document L58968-1 indicates this series with Celeron processor can be upgraded to 8GB by replacing the 4GB stick. Found on HP website Maintenance and Service C078887333.pdf. Crucial indicates 14-dq0032 is upgradable to 8GB. I haven't opened my 14-dq0032dx so this is based on the referenced documentation.

      Answered by Anonymous

  • QuestionCan this laptops RAM be upgraded? Going to 8/12/16 gb. Also can the eMMC memory be upgraded? HP 14" laptop ($169.99), intel cereron, 4gb ram, 64gb emmc

    Asked by Kyooo.

    • Answer Thank you for the question. The 14-dq0051dx laptop has no user-accessible RAM (memory) slots. In theory, an upgrade could be performed, however, this would involve very strong DIY skills or a trained technician, as the RAM is soldered to the motherboard. The eMMC chip is flash storage, not memory. It cannot be upgraded, but you can use an external flash or disk drive to augment storage.

      Answered by HP Team