Questions & Answers

Q: Questioni have to get a charger because I lost it what is it called so I can order a new one

Asked 4 years ago by vickie.

• A:Answer Hi Vickie. The power adapter for this laptop is HP part # 741727-001. You can do a web search to find sources for a replacement power adapter.

  Answered 4 years ago by HP Team

  
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Q: Questiondoes it have a usb port

Asked 4 years ago by fan.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Yes

  Answered 4 years ago by LoveIt

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Q: QuestionDoes this have windows 10

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer IT HAS WINDOWS 10S, BUT I SWITCHED MINE TO GOOGLE CHROME.

  Answered 4 years ago by markcVerified Purchase

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Q: QuestionCan the Memory and Ram be upgraded on this laptop? If so what’s the max upgradable size for each? The other Q&A are confusing on this subject because, both, yes and no are said to being upgradable.

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer The memory, which is known as the RAM on a computer, can be upgraded up to 16 gigabytes. The storage of 64 gigabytes cannot be upgraded. You can use the OneDrive, a USB flash drive, or an external USB solid state or hard drive for more storage on this laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I hook this up to a docking station using the usb-c port? I want to have 2 screens using my monitor. What docking hub is recommended?

Asked 4 years ago by Vicki.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer The USB C port on this laptop will not work for a display, it supports data transfer only.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs the ram upgradeable on this computer?

Asked 4 years ago by Chris.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer The RAM on this laptop can be upgraded up to 16 gigabytes.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I play ark survival evolved on this laptop

Asked 4 years ago by Savage.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer This laptop will not be able to run that game.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs the memory expandable?

Asked 4 years ago by Dans.

• A:Answer The RAM on this laptop can be upgraded up to 16 gigabytes.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs the 4GB memory expandable?

Asked 4 years ago by Em.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer The RAM is upgradeable up to 16 GB.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this good for uploading and storing pictures from dslr camera. And does this laptop had sc slot?

Asked 4 years ago by dana.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer This laptop only has about 30 gigabytes of usable storage. We recommend you save your photos to a cloud-like OneDrive for more storage. This laptop does have an SD card slot.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I attach a CD external drive to create CD's with it? I currently cannot do it with my chromebook.

Asked 4 years ago by mamzy.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes, you can connect an external USB CD drive to this laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes it have a place to put in a disc for taxes

Asked 4 years ago by Rita.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer This laptop does not have a disc drive. This laptop has Windows 10 in S Mode. You would need to switch out of the S Mode to install any software onto this laptop. Here are instructions on how to get out of S Mode: https://bit.ly/3laywG1 Then, you can use an external USB CD/DVD drive to install any software onto this laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this keyboard qwerty ? Or at least larger than most modern laptops? After decades of typing its difficult to use today's tiny scrunched up keyboards. Its like changing all the keys on a musical instrument - awkward and slow

Asked 4 years ago by qwertykeyboardfan.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes, this keyboard has the QWERTY layout.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this laptop compatible with a canon mp 280 printer? The printer is not compatible with our current laptop.

Asked 4 years ago by ali.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer That printer should work with any Windows 10 computer. However, there have been some reports of problems, so Canon's tech support would be your best bet if you have a problem

  Answered 4 years ago by HP Team

  
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Q: Questionif i wanna transfer things off my phone onto a laptop.. is this laptop good for storage? like storing pictures and financial needs? does it have a lot of space?

Asked 4 years ago by bottle1.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer We recommend transferring or backing up your photos to a close like OneDrive or Google Drive. You will be able to access those cloud services on this laptop. This laptop has about 30 gigabytes of usable storage. You can save stuff on a USB flash drive or an external hard drive.

  Answered 4 years ago by HP Team

  
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Q: QuestionI want to work from home. Can I use the laptop to place customer orders from a hard wired connection?

Asked 4 years ago by CSR.

• A:Answer This model does not have a built-in RJ45 connector, but you can use a USB to RJ45 adapter to connect directly to the network. It also has wireless network connectivity.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan you close the camera?

Asked 4 years ago by Teri.

• A:Answer This laptop does not have a webcam privacy switch.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this a good computer for me to write a book?

Asked 4 years ago by Penck.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer This is not a very fast computer. You can use the Microsoft 365 apps like Word, Excel, and Powerpoint on this laptop. If you want something a little faster and with more storage, we recommend looking at an HP laptop that has the Intel i3 or higher or the AMD Ryzen 3 or higher processor.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs a chrombook hp better than a Windows hp

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer The Chromebook only allows you to use the Chrome browser or any app from the Chrome Web Store or Google Play Store. A Windows 10 Home laptop/computer would be more versatile. It would allow you download actual software and web browser.

  Answered 4 years ago by HP Team

  
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