A:AnswerThank you for the question. We suggest that you reach out to HP Support for assistance. While a 12-volt converter could work (in theory) in place of the AC charger for a 45-watt charger, you may notice that the efficiency is no more than 90%. Additionally, there may be issues with the warranty due to using an alternate power source. HP Support is better equipped to answer your question.
A:AnswerCall tech support. It will only allow you to get something from Micro Soft play store. I tried following the instructions for an hour then called tech support. It wouldn't work for him either. After about 20 minutes he got that control off. Also it is just for the S model.
A:AnswerHello Rach and thank you for your question. This HP 14-dq0055dx laptop does include a 1 year subscription of Microsoft 365 Personal, which includes those three you mentioned.
A:AnswerTypically, you can even without S mode on, but to turn it off, reset your computer entirely (from settings, but keep your files) and then turn off S mode. That should fix it.
