“I have this laptop and hook it up to my monitor which is older. I've never had issues with documents and fonts being too big I and have gone through every scenario, settings. could this have anything to do with the laptop?”
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Thank you for your question about this HP laptop! I am sorry about your experience with it and your monitor. What is the resolution of the monitor that you are using? Are you using it in duplicate mode, extended desktop mode, or second-screen only mode? You can contact Geek Squad or Best Buy support, who have the knowledge to look into this.
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