Questions & Answers

Q: QuestionWhy does the description here for 15-fd0127dx say it contains the 1335U processor, while the box says it's the 150U? Which one is it?

Asked 3 months ago by buzz.

• A:Answer Probably a temporary shortage necessitated the substitution. But never fear, they are almost exactly the same in performance, and the 150U is actually slightly better (15,005 CPU benchmark v. 13,984 for the 1335U).

  Answered 1 week ago by luislast

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Q: QuestionCan I attach mouse and. Does keypad have a mousepad

Asked 3 months ago by Anonymous.

• A:Answer 1. Of course, like any computer, you can add an external mouse through a USB port or Bluetooth. 2. Laptops have a built-in TRACKpad, which acts as a mouse, so a mouse pad would be superfluous, but you can buy one to use with your external mouse.

  Answered 1 week ago by luislast

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Q: QuestionDoes the keyboard light up?

Asked 3 months ago by J.

• A:Answer No

  Answered 3 months ago by JerryVerified Purchase

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Q: QuestionCan I plug a hp usb-c dock g5 into and be able to use all monitors, external keyboard, mouse, headphones. Thank You!

Asked 3 months ago by DockStation.

• A:Answer No on monitors. USB ports are data only.

  Answered 1 week ago by luislast

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Q: QuestionI am planning to send this as gift to my cousin in India. so, does he get any support from HP in India HP Service center for this ?

Asked 3 months ago by Vishal.

Q: QuestionIs it possible to have contents, such as pictures and files, transferred into this new laptop

Asked 3 months ago by Anonymous.

• A:Answer Confusing but yes.

  Answered 3 months ago by daffy409Verified Purchase

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Q: QuestionHow many USB ports does it have, and which tyoes

Asked 3 months ago by Anonymous.

• A:Answer 1. Need to buy a plug in with ports

  Answered 3 months ago by daffy409Verified Purchase

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Q: QuestionDoes this have more than the initial 1 m.2 slot so I can upgrade the storage with another m.2 stick alongside it?

Asked 3 months ago by Twan.

Q: QuestionWill it comes with some free apps of Microsoft Office? What are they?

Asked 3 months ago by Ashok.

Q: QuestionCan this laptop be charged through the USB C port?

Asked 3 months ago by Mavsfan.

• A:Answer Yes, but slow.

  Answered 3 months ago by daffy409Verified Purchase

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Q: QuestionDoes this laptop have single channel or dual channel RAM?

Asked 3 months ago by Garvey.

Q: Questiondoes the keyboard have a back light. some of the reviews indicate it does not.

Asked 3 months ago by fred.

Q: QuestionIs it easy to connect to wifi

Asked 3 months ago by Anonymous.

Q: Questionhow do I make my backup light UP

Asked 3 months ago by kimberly.

Q: QuestionDoes this have the IRIS XE G7 (80EU) or (96 EU)

Asked 3 months ago by med.

Q: QuestionThe specs list a backlit keyboard but user reviews say it's not backlit. Is the keyboard backlit or not?

Asked 3 months ago by Tommymc.

Q: QuestionDoes this have Dual channel RAM?

Asked 4 months ago by Sam.

Q: QuestionThe specs indicate that this model has backlit keyboard but I can't figure out how to turn it on. Anyone have guidance?

Asked 4 months ago by Terris.

Q: QuestionDoes this laptop connect to any HP printer? Laser Printers?

Asked 4 months ago by Lady.