“How do you fix this laptop when it refuses to come on(screen) but the laptop has been turned on”

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• You may need to adjust the power settings on your computer. This will allow you to set the computer to not go to sleep or hibernate.

  Answered by HP Team 6 years ago

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• I had the same issue. I just held the power button down for 10-15 seconds until it force restarted it. I know it's not good for it but it's all I found to remedy the issue.

  Answered by Benjammin 6 years ago

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• Hi Toph, have you tried connecting the laptop to an external monitor using a VGA or HDMI cable to see if its just the screen that doesn't work? Best Regards,

  Answered by Leol 6 years ago

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