“How do you fix this laptop when it refuses to come on(screen) but the laptop has been turned on”

1-3 of 3 Answers

• You may need to adjust the power settings on your computer. This will allow you to set the computer to not go to sleep or hibernate.

  Answered by HP Team 7 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• I had the same issue. I just held the power button down for 10-15 seconds until it force restarted it. I know it's not good for it but it's all I found to remedy the issue.

  Answered by Benjammin 7 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hi Toph, have you tried connecting the laptop to an external monitor using a VGA or HDMI cable to see if its just the screen that doesn't work? Best Regards,

  Answered by Leol 7 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.